Rucha Mahabal
a2a1e257ae
fix: set Issue metrics using Duration fieldtype
2020-05-06 11:09:33 +05:30
Rucha Mahabal
35d853a476
fix: SLA in issues with Duration Fieldtype
2020-05-05 18:54:50 +05:30
Rucha Mahabal
ec24afb283
fix: change response and resolution fieldtype to Duration in SLA
2020-05-05 10:02:14 +05:30
Rucha Mahabal
0e3a16e267
fix: set metrics duration
2020-04-29 00:13:33 +05:30
Rucha Mahabal
2c3f1677f8
fix: commonify SLA and Service Level Doctypes
2020-04-28 14:11:58 +05:30
Rucha Mahabal
d881dc4784
feat: metrics for Issue
2020-04-24 14:33:34 +05:30
Shivam Mishra
bd53f3b080
fix: filters as dictionary
2020-04-19 12:47:48 +05:30
Shivam Mishra
ebcc46d837
feat: updated desk pages ( #21138 )
2020-04-10 18:52:05 +05:30
Himanshu Warekar
c207c457a5
Merge branch 'develop' of https://github.com/frappe/erpnext into custom_append_to
2020-04-06 11:34:27 +05:30
Rohan Bansal
da54719b43
feat: add status filter in issue web form
2020-03-26 16:08:03 +05:30
Himanshu Warekar
841be6713b
Merge branch 'develop' of https://github.com/frappe/erpnext into custom_append_to
2020-03-13 19:40:00 +05:30
Shivam Mishra
451382e08e
feat: update desk pages
2020-03-12 16:34:34 +05:30
Shivam Mishra
1fd1852c6a
Merge branch 'develop' into yet-another-desk
2020-03-10 18:20:27 +05:30
Shivam Mishra
0310366d5a
fix (cleanup): remove incomplete dependencies data
2020-03-05 11:28:40 +05:30
Shivam Mishra
8a8e8d6c5c
feat: added base pages for desk
2020-03-02 16:56:31 +05:30
Rohan
d40a5d92c2
fix: sort Issues chronologically ( #20741 )
2020-02-26 18:54:14 +05:30
Rohan Bansal
e5b59c781f
fix: show priority in Issue list view
2020-02-19 13:13:24 +05:30
Suraj Shetty
48e9bc3fc9
fix: Incorrect translation syntax
2020-01-29 15:06:18 +05:30
Himanshu Warekar
c9f497d7c0
feat: move subject and sender fields to json
2020-01-13 16:26:40 +05:30
Himanshu Warekar
c7feea830f
feat: Email Append To
2019-12-12 21:12:17 +05:30
Pranav Nachnekar
6aa763221b
fix: rename appointment booking route ( #19886 )
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* rename appoinment booking route
* fix: replace all references to book-appointment route
2019-12-10 21:35:28 +05:30
Himanshu
bac50bc295
fix: remove validate for issue priority ( #19522 )
2019-11-07 18:04:50 +05:30
Shivam Mishra
8aa0a280b2
Revert "fix: Allow disabled links in issue doctype ( #19265 )"
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This reverts commit 29a5756f87
2019-10-15 19:17:20 +05:30
Deepesh Garg
29a5756f87
fix: Allow disabled links in issue doctype ( #19265 )
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* fix: Allow disabled links in issue doctype
* fix: Remove unwanted attribute
2019-10-11 11:04:48 +05:30
Himanshu
e3ef56804c
fix(Issue): track split from in issue ( #18994 )
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* fix: track split from in issue
* fix: rename field name
* fix: remove first_mins to response
2019-09-11 19:20:20 +05:30
Himanshu Warekar
05425d414c
fix: change agreement fulfilled to ongoing
2019-07-23 16:58:13 +05:30
Himanshu
94a0d45b77
fix: do not add an extra day ( #18311 )
2019-07-15 14:06:50 +05:30
Anurag Mishra
70dbca2263
fix: enable track changes for issue doctype ( #18290 )
2019-07-12 14:29:20 +05:30
Rushabh Mehta
64897d26a4
fix(minor): open colour status for issue
2019-07-12 12:55:28 +05:30
Himanshu
7d1d9aa46b
feat(Issue): Reset SLA ( #18244 )
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* feat: reset sla
* fix: db.get_single_value
* feat: timeline entry for reset sla
* fix: remove communication from support config
* fix: reset sla on split_issue
2019-07-12 12:19:35 +05:30
Himanshu Warekar
523d0ab0d4
fix: resolution by indicator
2019-07-11 13:24:28 +05:30
Himanshu
e7bb54ed76
feat(Issue): Settings to stop SLA tracking ( #18112 )
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* fix: fix msgprint when creating new issues
* fix: use getdate
* fix: do not self save
* fix: test case
* fix: error due to comparing date and str
* fix: creation time for replicated issue
* feat: sla in support settings
* fix: remove sla settings
* feat: enable check in sla
* fix: throw if sla is disabled
* fix: enable sla
2019-07-10 17:15:59 +05:30
Himanshu
35f15148fb
fix: do not update modified ( #18193 )
2019-07-08 10:25:28 +05:30
Nabin Hait
34c551d9a5
fix: Missing commits from hotfix branch ( #17997 )
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* fix: merge conflict
* fix: restored missing set_gst_state_and_state_number function
* fix: style linting as per codacy
* fix: Fixes related to customer/lead merging
* fix: merge conflict
* fix: Fixes related to customer/lead merging
* fix: Assign isue/opportunity to user
* fix: Assign isue/opportunity to user
* fix: Replaced Invoice type by GST Category
* fix: merge conflict
* fix: merge conflict
* fix: test cases
* fix: test cases
2019-07-03 10:34:31 +05:30
Aditya Hase
8d70073cf8
refactor: Remove implicit auto assignment feature ( #18124 )
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This behaviour now can be replicated with Assignment Rule configurations.
2019-07-01 19:35:17 +05:30
Himanshu
2d0fd9f519
fix: travis ( #18116 )
2019-07-01 10:24:02 +05:30
Himanshu Warekar
115da67713
fix: include standalone sla in issues
2019-06-28 22:26:58 +05:30
Himanshu Warekar
5cec89d1ab
fix: remove frm call for priority change
2019-06-28 19:07:13 +05:30
Himanshu Warekar
43e3dacba2
fix: remove whitelisted method
2019-06-28 00:00:48 +05:30
Himanshu Warekar
be0001ece6
fix: change to link field
2019-06-27 22:59:52 +05:30
Himanshu
27c1e844c7
Merge branch 'develop' into sla_fix
2019-06-26 18:24:29 +05:30
Faris Ansari
df7a6520b9
fix: Allow Rename in Issue Type
2019-06-26 16:57:33 +05:30
Himanshu Warekar
54ece39aef
fix: review changes
2019-06-24 15:18:56 +05:30
Himanshu Warekar
de8c38f0fe
fix: datetime import
2019-06-24 00:31:33 +05:30
Himanshu Warekar
d1ca820e1e
fix: add function for timedelta conversion
2019-06-21 22:57:06 +05:30
Himanshu Warekar
9f19a82ec9
fix: scheduling bug if out of bussiness hours
2019-06-20 23:29:56 +05:30
Himanshu Warekar
a03aa0014e
feat: update sla using custom script
2019-06-20 11:32:49 +05:30
Himanshu Warekar
bbe84ac0ef
feat: change apply_to to entity
2019-06-20 10:53:34 +05:30
Himanshu Warekar
41bf0c6855
feat: filter sla based on customer in issue
2019-06-20 10:00:11 +05:30
Himanshu Warekar
874326dc7b
patch: set apply_to as customer
2019-06-10 12:33:30 +05:30
