Rohit Waghchaure
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fa6e4f62e2
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fix: travis for develop
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2020-06-16 12:02:58 +05:30 |
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Rucha Mahabal
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30487bd854
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fix: codacy issues
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2020-06-15 13:49:58 +05:30 |
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Rucha Mahabal
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9c27d683ba
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fix: priority column width
Co-authored-by: Himanshu <himanshuwarekar@yahoo.com>
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2020-06-11 17:03:53 +05:30 |
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Rucha Mahabal
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1e49c6b68b
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fix: update duration options
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2020-06-10 12:58:16 +05:30 |
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Rucha Mahabal
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bb3b616a04
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fix: set valuesin db for handle hold time
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2020-06-09 23:17:51 +05:30 |
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Rucha Mahabal
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73326d308b
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refactor: move pause SLA configuration to SLA DocType
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2020-06-05 18:23:39 +05:30 |
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Rucha Mahabal
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d7d3ca4214
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fix: tests
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2020-06-05 16:57:37 +05:30 |
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Rucha Mahabal
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8d39928418
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refactor: dashboard indicator when SLA is on hold
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2020-06-05 16:36:31 +05:30 |
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Rucha Mahabal
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2c9f7cf371
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feat: pause SLA on statuses configuration
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2020-06-05 16:35:57 +05:30 |
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Rucha Mahabal
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b29cb87868
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refactor: setting avg_response_time moved to communication
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2020-06-05 13:35:38 +05:30 |
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Rucha Mahabal
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3f08350181
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fix: retain Hold status
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2020-06-04 15:56:59 +05:30 |
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Rucha Mahabal
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94d03c6100
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fix: remove Service Level DocType from Support Desk Page
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2020-06-04 12:35:36 +05:30 |
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Rucha Mahabal
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b3338a149b
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fix: code clean-up
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2020-06-04 12:35:00 +05:30 |
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Rucha Mahabal
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43d4397003
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Merge branch 'develop' into sla-enhancements
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2020-05-29 11:43:49 +05:30 |
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Shivam Mishra
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6621e22c02
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refactor: clean up desk pages (#22004)
* refactor: clean up desk pages
* refactor: update label for CRM
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2020-05-28 14:48:50 +05:30 |
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Rucha Mahabal
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3a51a97b2d
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Merge branch 'develop' into sla-enhancements
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2020-05-28 14:33:51 +05:30 |
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Rucha Mahabal
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376a46f1e5
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test: hold time for Replied status
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2020-05-28 14:33:30 +05:30 |
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Rucha Mahabal
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c8e8e29083
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test: Issue Metrics
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2020-05-28 13:48:09 +05:30 |
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Rucha Mahabal
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f91ed4ce24
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fix: add default priority field in SLA
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2020-05-26 16:03:47 +05:30 |
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Rucha Mahabal
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f3fc544918
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fix: SLA tests
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2020-05-26 15:03:15 +05:30 |
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Rucha Mahabal
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5379e87880
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refactor: code cleanup, break functions
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2020-05-26 12:48:03 +05:30 |
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Rucha Mahabal
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ec6246306c
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refactor: set variance and SLA as Ongoing on Issue reopen
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2020-05-26 12:32:12 +05:30 |
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Rucha Mahabal
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899ec36532
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feat: added Resolved status with same functionality as Closed
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2020-05-26 12:23:28 +05:30 |
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Rucha Mahabal
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79ed5755be
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refactor: remove Hold status
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2020-05-25 22:04:04 +05:30 |
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Rucha Mahabal
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372aa44b19
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feat: implement hold time on Replied status for SLA
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2020-05-25 21:37:58 +05:30 |
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Shivam Mishra
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8caffe2c71
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refactor: use text editor in issue web form (#21767)
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2020-05-19 16:37:34 +05:30 |
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Rucha Mahabal
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8993d38daf
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fix: set avg response time only when there are responses
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2020-05-06 13:37:10 +05:30 |
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Rucha Mahabal
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3d891f8e89
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fix: set SLA as Ongoing on Issue Reopen
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2020-05-06 13:00:33 +05:30 |
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Rucha Mahabal
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f2d36364f5
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fix: handle issue metrics on Reopen and Close
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2020-05-06 12:32:55 +05:30 |
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Rucha Mahabal
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f77d7243dc
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fix: remove Service Level DocType
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2020-05-06 11:47:52 +05:30 |
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Rucha Mahabal
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fc4c795661
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fix: reset issue metrics on Reopen and Split
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2020-05-06 11:42:43 +05:30 |
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Rucha Mahabal
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a2a1e257ae
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fix: set Issue metrics using Duration fieldtype
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2020-05-06 11:09:33 +05:30 |
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Rucha Mahabal
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35d853a476
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fix: SLA in issues with Duration Fieldtype
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2020-05-05 18:54:50 +05:30 |
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Rucha Mahabal
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ec24afb283
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fix: change response and resolution fieldtype to Duration in SLA
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2020-05-05 10:02:14 +05:30 |
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Rucha Mahabal
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0e3a16e267
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fix: set metrics duration
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2020-04-29 00:13:33 +05:30 |
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Rucha Mahabal
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2c3f1677f8
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fix: commonify SLA and Service Level Doctypes
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2020-04-28 14:11:58 +05:30 |
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Rucha Mahabal
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d881dc4784
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feat: metrics for Issue
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2020-04-24 14:33:34 +05:30 |
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Shivam Mishra
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bd53f3b080
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fix: filters as dictionary
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2020-04-19 12:47:48 +05:30 |
|
Shivam Mishra
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ebcc46d837
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feat: updated desk pages (#21138)
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2020-04-10 18:52:05 +05:30 |
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Himanshu Warekar
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c207c457a5
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Merge branch 'develop' of https://github.com/frappe/erpnext into custom_append_to
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2020-04-06 11:34:27 +05:30 |
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Rohan Bansal
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da54719b43
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feat: add status filter in issue web form
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2020-03-26 16:08:03 +05:30 |
|
Himanshu Warekar
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841be6713b
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Merge branch 'develop' of https://github.com/frappe/erpnext into custom_append_to
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2020-03-13 19:40:00 +05:30 |
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Shivam Mishra
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451382e08e
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feat: update desk pages
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2020-03-12 16:34:34 +05:30 |
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Shivam Mishra
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1fd1852c6a
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Merge branch 'develop' into yet-another-desk
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2020-03-10 18:20:27 +05:30 |
|
Shivam Mishra
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0310366d5a
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fix (cleanup): remove incomplete dependencies data
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2020-03-05 11:28:40 +05:30 |
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Shivam Mishra
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8a8e8d6c5c
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feat: added base pages for desk
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2020-03-02 16:56:31 +05:30 |
|
Rohan
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d40a5d92c2
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fix: sort Issues chronologically (#20741)
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2020-02-26 18:54:14 +05:30 |
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Rohan Bansal
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e5b59c781f
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fix: show priority in Issue list view
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2020-02-19 13:13:24 +05:30 |
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Suraj Shetty
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48e9bc3fc9
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fix: Incorrect translation syntax
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2020-01-29 15:06:18 +05:30 |
|
Himanshu Warekar
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c9f497d7c0
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feat: move subject and sender fields to json
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2020-01-13 16:26:40 +05:30 |
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