Commit Graph

496 Commits

Author SHA1 Message Date
Himanshu Warekar
ab97cd4db1 feat: dashboards 2019-06-06 14:13:10 +05:30
Himanshu Warekar
b318b83bb7 patch: fixes 2019-06-06 12:03:37 +05:30
Himanshu Warekar
e119a713fd Merge develop into sla_fix 2019-06-06 10:46:36 +05:30
Himanshu Warekar
b903da6bfd fix: remove priorities list 2019-06-05 13:42:03 +05:30
deepeshgarg007
a87c545907 fix: Remove support analytics report 2019-06-05 09:07:42 +05:30
Himanshu Warekar
68ed272bfa feat: show priorities listed in sla in issue 2019-06-03 18:59:55 +05:30
Himanshu Warekar
da91cfe1e2 fix: set default priority on sla change 2019-05-28 23:38:43 +05:30
Himanshu Warekar
fee2fee83a fix: test cases 2019-05-28 11:47:51 +05:30
Himanshu Warekar
24f8310ece fix: test cases 2019-05-28 00:01:55 +05:30
Nabin Hait
39490ca0c5
Merge branch 'develop' into sla_fix 2019-05-27 13:59:56 +05:30
Himanshu Warekar
6feb12d333 fix: miscellaneous fixes 2019-05-26 00:03:40 +05:30
Rushabh Mehta
7e4fb49c61 fix(minor): after manual testing 2019-05-24 11:22:31 +05:30
Rushabh Mehta
04e89ce808 refactor: deprecate old API 2019-05-22 16:52:36 +05:30
Himanshu Warekar
323ea2d33a feat: change SLA as well as priorities 2019-05-21 22:39:42 +05:30
Himanshu Warekar
f38486b22c Merge develop into sla_fix 2019-05-20 23:25:26 +05:30
Himanshu Warekar
23a574d794 fix: codacy 2019-05-19 19:34:45 +05:30
Himanshu Warekar
22d8b3037a tests: fix issue tests 2019-05-19 11:56:37 +05:30
Himanshu Warekar
97b05e8b58 test: fixes 2019-05-19 11:14:59 +05:30
Himanshu Warekar
f77fe313e3 feat: change sla on the fly 2019-05-19 11:06:00 +05:30
Himanshu Warekar
628ea47c6d Merge branch 'develop' of https://github.com/frappe/erpnext into sla_fix 2019-05-17 00:48:23 +05:30
Himanshu
abcb6aea00 fix: do not remove assignment when closed (#17613) 2019-05-14 20:07:53 +00:00
Himanshu Warekar
c4fe98391b fix: set now_datetime 2019-05-11 09:38:08 +05:30
Himanshu Warekar
a8f9698082 fix: call the correct function 2019-05-11 00:01:43 +05:30
Himanshu Warekar
6e6148be39 fix: calculate variance 2019-05-10 23:49:42 +05:30
Himanshu Warekar
488432c0e8 fix: display sla status 2019-05-09 11:50:09 +05:30
Himanshu Warekar
5aba75d74d fix: show priority change dialog 2019-05-08 00:22:26 +05:30
Himanshu Warekar
fc3232a9db fix: compare timedeltas directly 2019-05-07 23:42:38 +05:30
Himanshu Warekar
1bfef6a600 fix: code fixes 2019-05-07 10:46:52 +05:30
Himanshu Warekar
9563835b61 fix: miscellaneous fixes 2019-05-07 10:40:02 +05:30
Himanshu Warekar
cf37e401f8 fix: change agreement status only if ongoing 2019-05-07 10:27:01 +05:30
Himanshu Warekar
c5999154e6 fix: test cases and use orm 2019-05-06 23:43:16 +05:30
Himanshu Warekar
aa0eaab3df fix: codacy 2019-05-06 01:35:11 +05:30
Himanshu Warekar
785f98efd9 minor: change autoname for sla 2019-05-06 00:43:38 +05:30
Himanshu Warekar
f8b9c849a1 fix: test cases for sla 2019-05-05 22:51:18 +05:30
Himanshu Warekar
b3070ca765 fix: display sla indicators at the top 2019-05-05 12:19:08 +05:30
Himanshu Warekar
898ab61dd4 fix: Child table for priority 2019-05-04 23:16:02 +05:30
Himanshu Warekar
00a494f07b fix: change sla on priority 2019-05-03 12:44:35 +05:30
Audacityy
bf8d3658c9 Issue form reorder (#17346)
* fix: Issue form reorder
2019-04-23 18:55:42 +05:30
Rohit Waghchaure
270d4e9f4e fix: moved erpnext related methods from frappe to erpnext 2019-04-22 14:11:43 +05:30
Rushabh Mehta
4f49ce4124 feat: auto assign lead/opportunity to lead owner, customer account manager 2019-04-12 09:04:17 +05:30
Himanshu Warekar
5ccc4731d0 fix: typo fix 2019-04-04 11:02:05 +05:30
Rushabh Mehta
cf33f4fd53 fix(sla): update agreement status on save' 2019-03-28 18:49:23 +05:30
Himanshu
4d45ca08de fix(Issue): Time left and display only if Agreement exists (#17014)
* fix: time left and display only if agreement

* fix: remove div if present

* code refactor

* use frappe.scrub

* code formatting

Co-Authored-By: hrwX <himanshuwarekar@yahoo.com>

* remove unused fields

* remove unsed return value
2019-03-28 07:24:54 +05:30
Himanshu
f3e5213190 feat(Support): Service Level Agreements (#16828)
* init SLA

* Added more inputs to the forms

* set priority of issue

* Removed UOM in favor of hours for tracking

* updated js to autofill values

* Removed unwanted fields

* timer functionality

* code refactor

* parenthesis fix

* fixed typo

* added new fields

* Updated fields

* Updated fields for issue doctype

* Updated fields for issue doctype

* changed doctype structure

* added new fields to issue

* code refactor

* new function to set criticality level

* changed dropdown options

* set timer for sla

* calculation of resolution and response time

* stopwatch counter

* dashboard changes

* renamed sla to support contract

* countdown timer section

* issue doctype changes

* removed unwanted imports

* fixed wrong response time and resolution time

* update response and resolution time

* calculate time to respond and resolve

* feature enhancements

* probable scheduling bug fix

* fixed scheduling issue support sent out of support time

* removed issue criticality link from support

* Changed day order

* skip date validation when support contract is default

* removed mandatory field

* fix scheduling conditions for now

* code refactor

* removed duplicate doctypes

* fixed day inserted twice in service level

* check to not add another default contract

* default support contracts

* removed commented code

* removed unused imports

* fix sla for non-listed days

* reduced redundant code and optimized it and starting unit tests

* added condition check to compute days correctly

* renamed doc as per guidelines and added conditions for scheduling

* removed per day support timings

* added response and resolution time to support contract

* scheduling based on hours kinda fix

* set sla before_update and finally fixed time scheduling out of support time

* DocType Issue removed test_records and rewrote test cases

* test cases and codacy fixes

* Doctype SLA instead of Support Contract to avoid confusion with Contract

* fixed tests failing due to change in options for time period

* change naming to Prompt

* remove unknown doctype from help_desk

* revert unwanted changes to default

* refactor get_list for fetching service_level_agreement

* change datatypes

* fix tests

* refactored tests

* remove unused imports

* code and comments refactor for better understandability

* removed and renamed doctype to service days and minor fixes

* Refactor test cases for response and resolution time for issue

* add validation to check if response time < resolution time

* minor fix for checking if current day is start day

* calculate time in js rather than python

* fix: parenthesis fixing customer dashboard

* json changes to rename sections

* refactor: alignment

* refactor: beautify code

* fix: use frm api to get the element

* fix: replace '__' with '_'

* refactor: remove pointless test
2019-03-19 16:47:56 +05:30
Rohan Bansal
f4bce6a66e fix(issue): Replace Make buttons on Issue and Task with a dashboard 2019-03-12 12:48:13 +05:30
Rohan Bansal
bf7c69f3c4 fix(issue): Don't auto-set project 2019-03-12 12:48:13 +05:30
Rohan Bansal
fa77b591ac fix(issue): View Tasks against an Issue 2019-03-12 12:48:13 +05:30
Rohan Bansal
2ba21fb66c fix(issue): Add issue name in Task and fix description in Issue 2019-03-12 12:48:13 +05:30
Rohan Bansal
5327d0253d feat(issue): Create tasks from issues 2019-03-12 12:40:32 +05:30
Shreya Shah
a5add289bb Refactor Naming Series (#15070)
* Patch to create Property Setter for existing naming series

* Update existing naming series options with new

* Add patch link to patches.txt

* Update patch

* Fix codacy

* Fix as per suggestions

* Remove old patch for property setter

* Improve as per suggested

- Modified the naming
- Also refactored naming for doctypes having autoname with series
- Added a patch to make property setter for autoname

* Fix Travis

* Rebase with develop
2018-08-28 13:44:48 +05:30