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fix: change sla on priority

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This commit is contained in:
Himanshu Warekar 2019-05-03 12:44:35 +05:30
parent ae0e1da091
commit 00a494f07b
7 changed files with 405 additions and 2279 deletions
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5
erpnext/config/hr.py
View File

@ -18,6 +18,11 @@ def get_data():
"onboard": 1,
"dependencies": ["Employee"]
},
{
"type": "doctype",
"name": "Employee Group",
"dependencies": ["Employee"]
},
{
"type": "doctype",
"name": "Attendance",

5
erpnext/config/support.py
View File

@ -38,11 +38,6 @@ def get_data():
{
"label": _("Service Level Agreement"),
"items": [
{
"type": "doctype",
"name": "Employee Group",
"description": _("Support Team."),
},
{
"type": "doctype",
"name": "Service Level",

1565
erpnext/support/doctype/issue/issue.json
View File

File diff suppressed because it is too large Load Diff

424
erpnext/support/doctype/service_level/service_level.json
View File

@ -1,488 +1,118 @@
{
"allow_copy": 0,
"allow_events_in_timeline": 0,
"allow_guest_to_view": 0,
"allow_import": 0,
"allow_rename": 0,
"autoname": "field:service_level",
"beta": 0,
"creation": "2018-11-19 12:44:30.407502",
"custom": 0,
"docstatus": 0,
"doctype": "DocType",
"document_type": "",
"editable_grid": 1,
"engine": "InnoDB",
"field_order": [
"service_level",
"employee_group",
"column_break_2",
"holiday_list",
"response_and_resoution_time",
"response_time",
"resolution_time",
"column_break_9",
"response_time_period",
"resolution_time_period",
"section_break_01",
"support_and_resolution"
],
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"allow_on_submit": 0,
"bold": 0,
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"columns": 0,
"fieldname": "service_level",
"fieldtype": "Data",
"hidden": 0,
"ignore_user_permissions": 0,
"ignore_xss_filter": 0,
"in_filter": 0,
"in_global_search": 0,
"in_list_view": 1,
"in_standard_filter": 0,
"label": "Level",
"length": 0,
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},
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"allow_bulk_edit": 0,
"allow_in_quick_entry": 0,
"allow_on_submit": 0,
"bold": 0,
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"columns": 0,
"fieldname": "priority",
"fieldtype": "Select",
"hidden": 0,
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"in_filter": 0,
"in_global_search": 0,
"in_list_view": 1,
"in_standard_filter": 0,
"label": "Priority",
"length": 0,
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"collapsible": 0,
"columns": 0,
"fieldname": "column_break_2",
"fieldtype": "Column Break",
"hidden": 0,
"ignore_user_permissions": 0,
"ignore_xss_filter": 0,
"in_filter": 0,
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"in_standard_filter": 0,
"length": 0,
"no_copy": 0,
"permlevel": 0,
"precision": "",
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"print_hide_if_no_value": 0,
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"remember_last_selected_value": 0,
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"unique": 0
"fieldtype": "Column Break"
},
{
"allow_bulk_edit": 0,
"allow_in_quick_entry": 0,
"allow_on_submit": 0,
"bold": 0,
"collapsible": 0,
"columns": 0,
"fieldname": "holiday_list",
"fieldtype": "Link",
"hidden": 0,
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"ignore_xss_filter": 0,
"in_filter": 0,
"in_global_search": 0,
"in_list_view": 1,
"in_standard_filter": 0,
"label": "Holiday List (ignored during SLA calculation)",
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"fieldtype": "Link",
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"label": "Employee Group",
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"options": "Employee Group"
},
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"fieldname": "response_and_resoution_time",
"fieldtype": "Section Break",
"hidden": 0,
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"in_filter": 0,
"in_global_search": 0,
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"label": "Response and Resoution Time",
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"label": "Response and Resoution Time"
},
{
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"fieldname": "response_time",
"fieldtype": "Int",
"hidden": 0,
"ignore_user_permissions": 0,
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"in_filter": 0,
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"in_list_view": 0,
"in_standard_filter": 0,
"label": "Response Time",
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"fieldname": "resolution_time",
"fieldtype": "Int",
"hidden": 0,
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"label": "Resolution Time",
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},
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"bold": 0,
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"columns": 0,
"depends_on": "",
"fieldname": "column_break_9",
"fieldtype": "Column Break",
"hidden": 0,
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"fieldname": "response_time_period",
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"label": "Response Time Period",
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"label": "Resolution Time Period",
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},
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"fieldname": "section_break_01",
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"in_filter": 0,
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"label": "Support and Resolution",
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"label": "Support and Resolution"
},
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"options": "Service Day",
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}
],
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"max_attachments": 0,
"modified": "2019-03-04 12:55:53.215841",
"modified": "2019-05-03 01:09:43.571945",
"modified_by": "Administrator",
"module": "Support",
"name": "Service Level",
"name_case": "",
"owner": "Administrator",
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{
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}
],
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}

13
erpnext/support/doctype/service_level_agreement/service_level_agreement.js
View File

@ -17,5 +17,16 @@ frappe.ui.form.on('Service Level Agreement', {
frm.refresh();
}
});
}
},
customer: function(frm) {
frm.doc.service_level_agreement_name = null;
frm.doc.service_level_agreement_name = frm.doc.priority + ': ' + frm.doc.customer;
},
default_service_level_agreement: function(frm) {
frm.doc.service_level_agreement_name = null;
frm.doc.service_level_agreement_name = frm.doc.priority + ': Default Service Level Agreement';
},
});

669
erpnext/support/doctype/service_level_agreement/service_level_agreement.json
View File

@ -1,764 +1,207 @@
{
"allow_copy": 0,
"allow_events_in_timeline": 0,
"allow_guest_to_view": 0,
"allow_import": 0,
"allow_rename": 0,
"autoname": "Prompt",
"beta": 0,
"autoname": "field:service_level_agreement_name",
"creation": "2018-12-26 21:08:15.448812",
"custom": 0,
"docstatus": 0,
"doctype": "DocType",
"document_type": "",
"editable_grid": 1,
"engine": "InnoDB",
"field_order": [
"service_level_agreement_name",
"customer",
"default_service_level_agreement",
"holiday_list",
"column_break_2",
"service_level",
"priority",
"employee_group",
"agreement_details_section",
"start_date",
"agreement_status",
"column_break_7",
"end_date",
"response_and_resolution_time_section",
"response_time",
"resolution_time",
"column_break_16",
"response_time_period",
"resolution_time_period",
"support_and_resolution_section_break",
"support_and_resolution"
],
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"default": "",
"depends_on": "eval: !doc.default_service_level_agreement",
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},
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},
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3
erpnext/support/doctype/service_level_agreement/service_level_agreement.py
View File

@ -16,6 +16,9 @@ class ServiceLevelAgreement(Document):
frappe.throw(_("A Default Service Level Agreement already exists."))
def validate(self):
if not frm.doc.customer and not frm.doc.default_service_level_agreement:
frappe.throw(_("Select a Customer or set as Default Service Level Agreement."))
if not self.default_service_level_agreement:
if not (self.start_date and self.end_date):
frappe.throw(_("Enter Start and End Date for the Agreement."))