brotherton-erpnext/docs/user/customer_portal/docs.user.customer_portal.tickets.md

---
{
	"_label": "Support Tickets"
}
---

The customer portal makes it very easy for a customer to raise concerns. A simple and intuitive interface facilitates your customer to report their concerns as Support Tickets. They can view the complete thread of their conversation.

#### Empty Ticket List

![Ticket List](img/portal-ticket-list-empty.png)



#### New Support Ticket

![New Ticket](img/portal-new-ticket.png)


#### Open Support Ticket

![Open Support Ticket](img/portal-ticket-1.png)


#### Reply on Support Ticket

![Reply Support Ticket](img/portal-ticket-reply.png)