[docs] customer portal added

This commit is contained in:
Priya 2013-10-17 12:46:41 +05:30
parent 2dd558e500
commit f913e0f29a
4 changed files with 51 additions and 3 deletions

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@ -3,7 +3,9 @@
"_label": "Customer Portal",
"_toc": [
"docs.user.customer_portal.sign_up",
"docs.user.customer_portal.login"
"docs.user.customer_portal.login",
"docs.user.customer_portal.orders",
"docs.user.customer_portal.tickets"
]
}
---

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@ -1,13 +1,30 @@
---
{
"_label": "Customer Orders"
"_label": "Customer Orders, Invoices, and Shipping Status"
}
---
ERPNext Web Portal gives your customers quick access to their Orders, Invoices and Shipments
Customers can check the status of their orders, invoices, and shipping status by logging on to the web.
![Portal Menu](img/portal-menu.png)
ERPNext Web Portal gives your customers quick access to their Orders. Customers can check the status of their orders by logging on to the web.
Once an order is raised, either using the Shopping Cart or from within ERPNext, your customer can view the order and keep an eye on the billing and shipment status. When the invoice and payment against these orders are submitted, the customer can see the updated status on the portal, at a glance.
![Customer Portal](img/customer-portal-orders-1.png)
#### Invoice with paid status.
![Invoice Paid](img/portal-invoice-paid.png)
#### Invoice with billed status.
![Billed Invoice](img/portal-order-billed.png)

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---
{
"_label": "Support Tickets"
}
---
The customer portal makes it very easy for a companys' customer to raise concerns. A simple and intuitive interface facilitates your customer to report their concerns as Support Tickets. They can view the complete thread of the conversation.
#### Empty Ticket List
![Ticket List](img/portal-ticket-list-empty.png)
#### New Support Ticket
![New Ticket](img/portal-new-ticket.png)
#### Open Support Ticket
![Open Support Ticket](img/portal-ticket-1.png)
#### Reply on Support Ticket
![Reply Support Ticket](img/portal-ticket-reply.png)

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@ -169,3 +169,4 @@ Contents
1. [Sign Up](docs.user.customer_portal.sign_up.html)
2. [Login](docs.user.customer_portal.login.html)
3. [Customer Orders](docs.user.customer_portal.orders.html)
4. [Support Tickets](docs.user.customer_portal.tickets.html)