From f913e0f29a31ba9c82ec85ac592fda9863ad6b00 Mon Sep 17 00:00:00 2001
From: Priya <priya@iwebnotes.com>
Date: Thu, 17 Oct 2013 12:46:41 +0530
Subject: [PATCH] [docs] customer portal added

---
 .../docs.user.customer_portal.md              |  4 ++-
 .../docs.user.customer_portal.orders.md       | 21 ++++++++++++--
 .../docs.user.customer_portal.tickets.md      | 28 +++++++++++++++++++
 docs/user/docs.user.md                        |  1 +
 4 files changed, 51 insertions(+), 3 deletions(-)
 create mode 100644 docs/user/customer_portal/docs.user.customer_portal.tickets.md

diff --git a/docs/user/customer_portal/docs.user.customer_portal.md b/docs/user/customer_portal/docs.user.customer_portal.md
index 2f080655b5..fc886f1dfa 100644
--- a/docs/user/customer_portal/docs.user.customer_portal.md
+++ b/docs/user/customer_portal/docs.user.customer_portal.md
@@ -3,7 +3,9 @@
 	"_label": "Customer Portal",
 	"_toc": [
 		"docs.user.customer_portal.sign_up",
-		"docs.user.customer_portal.login"
+		"docs.user.customer_portal.login",
+		"docs.user.customer_portal.orders",
+		"docs.user.customer_portal.tickets"
 	]
 }
 ---
diff --git a/docs/user/customer_portal/docs.user.customer_portal.orders.md b/docs/user/customer_portal/docs.user.customer_portal.orders.md
index dd1fbff1ba..d24d038ac5 100644
--- a/docs/user/customer_portal/docs.user.customer_portal.orders.md
+++ b/docs/user/customer_portal/docs.user.customer_portal.orders.md
@@ -1,13 +1,30 @@
 ---
 {
-	"_label": "Customer Orders"
+	"_label": "Customer Orders, Invoices, and Shipping Status"
 }
 ---
+ERPNext Web Portal gives your customers quick access to their Orders, Invoices and Shipments
+Customers can check the status of their orders, invoices, and shipping status by logging on to the web.
+
+
+![Portal Menu](img/portal-menu.png)
+
 
-ERPNext Web Portal gives your customers quick access to their Orders. Customers can check the status of their orders by logging on to the web.
 
 Once an order is raised, either using the Shopping Cart or from within ERPNext, your customer can view the order and keep an eye on the billing and shipment status. When the invoice and payment against these orders are submitted, the customer can see the updated status on the portal, at a glance. 
 
 
 ![Customer Portal](img/customer-portal-orders-1.png)
 
+
+#### Invoice with paid status.
+
+
+![Invoice Paid](img/portal-invoice-paid.png)
+
+
+#### Invoice with billed status.
+
+
+![Billed Invoice](img/portal-order-billed.png)
+
diff --git a/docs/user/customer_portal/docs.user.customer_portal.tickets.md b/docs/user/customer_portal/docs.user.customer_portal.tickets.md
new file mode 100644
index 0000000000..238272ffcf
--- /dev/null
+++ b/docs/user/customer_portal/docs.user.customer_portal.tickets.md
@@ -0,0 +1,28 @@
+---
+{
+	"_label": "Support Tickets"
+}
+---
+
+The customer portal makes it very easy for a companys' customer to raise concerns. A simple and intuitive interface facilitates your customer to report their concerns as Support Tickets. They can view the complete thread of the conversation.
+
+#### Empty Ticket List
+
+![Ticket List](img/portal-ticket-list-empty.png)
+
+
+
+#### New Support Ticket
+
+![New Ticket](img/portal-new-ticket.png)
+
+
+#### Open Support Ticket
+
+![Open Support Ticket](img/portal-ticket-1.png)
+
+
+#### Reply on Support Ticket
+
+![Reply Support Ticket](img/portal-ticket-reply.png)
+
diff --git a/docs/user/docs.user.md b/docs/user/docs.user.md
index cf0e273b97..1b79ee7606 100644
--- a/docs/user/docs.user.md
+++ b/docs/user/docs.user.md
@@ -169,3 +169,4 @@ Contents
 	1. [Sign Up](docs.user.customer_portal.sign_up.html)
 	2. [Login](docs.user.customer_portal.login.html)
 	3. [Customer Orders](docs.user.customer_portal.orders.html)
+	4. [Support Tickets](docs.user.customer_portal.tickets.html)