brotherton-erpnext/docs/user/customer_portal/docs.user.customer_portal.tickets.md

29 lines
589 B
Markdown
Raw Normal View History

2013-10-17 07:16:41 +00:00
---
{
"_label": "Support Tickets"
}
---
The customer portal makes it very easy for a companys' customer to raise concerns. A simple and intuitive interface facilitates your customer to report their concerns as Support Tickets. They can view the complete thread of the conversation.
#### Empty Ticket List
![Ticket List](img/portal-ticket-list-empty.png)
#### New Support Ticket
![New Ticket](img/portal-new-ticket.png)
#### Open Support Ticket
![Open Support Ticket](img/portal-ticket-1.png)
#### Reply on Support Ticket
![Reply Support Ticket](img/portal-ticket-reply.png)