brotherton-erpnext/erpnext/docs/user/guides/support/maintenance-visit.md

A Maintenance Visit is a record of a visit made by an engineer to a Customer’s premise usually against a Customer Issue. You can create a new Maintenance Visit from:

Support > Maintenance Visit > New Maintenance Visit

The Maintenance Visit contains information about the:

• Customer.
• The Items that were inspected / maintenance activity was carried out on.
• Details of actions taken.
• The person who carried out the actions.
• Feedback from the Customer.

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