The customer portal makes it very easy for a customer to raise concerns. A
simple and intuitive interface facilitates your customer to report their
concerns as Issues. They can view the complete thread of their
conversation.
Empty Issue List
![Ticket List](/Shiloh/brotherton-erpnext/media/commit/ca6fed359be792a32dbb7d7cfee41bf72eb86a5b/erpnext/docs/user/manual/en/customer-portal/%7B%7Bdocs_base_url%7D%7D/assets/img/website/portal-ticket-list-empty.png)
New Issue
![New Ticket](/Shiloh/brotherton-erpnext/media/commit/ca6fed359be792a32dbb7d7cfee41bf72eb86a5b/erpnext/docs/user/manual/en/customer-portal/%7B%7Bdocs_base_url%7D%7D/assets/img/website/portal-new-ticket.png)
Open Issue
![Open Issue](/Shiloh/brotherton-erpnext/media/commit/ca6fed359be792a32dbb7d7cfee41bf72eb86a5b/erpnext/docs/user/manual/en/customer-portal/%7B%7Bdocs_base_url%7D%7D/assets/img/website/portal-ticket-1.gif)
Reply on Issue
![Reply Issue](/Shiloh/brotherton-erpnext/media/commit/ca6fed359be792a32dbb7d7cfee41bf72eb86a5b/erpnext/docs/user/manual/en/customer-portal/%7B%7Bdocs_base_url%7D%7D/assets/img/website/portal-ticket-reply.gif)
{next}