16 lines
		
	
	
		
			702 B
		
	
	
	
		
			Markdown
		
	
	
	
	
	
			
		
		
	
	
			16 lines
		
	
	
		
			702 B
		
	
	
	
		
			Markdown
		
	
	
	
	
	
| Great customer support and maintenance is at the heart of any successful small
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| business. ERPNext gives you the tools to track all incoming requests and issues
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| from your customers so that you can respond quickly. Your database of incoming
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| queries will also help you track where the biggest opportunities are for
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| improvements.
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| 
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| In this module, you can track incoming queries from your email using Support
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| Ticket. You can keep track on Customer Issues raised by Customers on specific
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| Serial No and respond to them based on their warranty and other information.
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| You can also make Maintenance Schedules for Serial Nos and keep a record of
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| all Maintenance Visits made to your Customers.
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| 
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| ### Topics
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| 
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| {index}
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