e7bb54ed76
* fix: fix msgprint when creating new issues * fix: use getdate * fix: do not self save * fix: test case * fix: error due to comparing date and str * fix: creation time for replicated issue * feat: sla in support settings * fix: remove sla settings * feat: enable check in sla * fix: throw if sla is disabled * fix: enable sla
111 lines
2.0 KiB
Python
111 lines
2.0 KiB
Python
from __future__ import unicode_literals
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from frappe import _
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def get_data():
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return [
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{
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"label": _("Issues"),
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"items": [
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{
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"type": "doctype",
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"name": "Issue",
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"description": _("Support queries from customers."),
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"onboard": 1,
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},
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{
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"type": "doctype",
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"name": "Issue Type",
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"description": _("Issue Type."),
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},
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{
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"type": "doctype",
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"name": "Issue Priority",
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"description": _("Issue Priority."),
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},
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{
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"type": "doctype",
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"name": "Communication",
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"description": _("Communication log."),
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"onboard": 1,
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},
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]
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},
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{
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"label": _("Warranty"),
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"items": [
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{
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"type": "doctype",
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"name": "Warranty Claim",
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"description": _("Warranty Claim against Serial No."),
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},
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{
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"type": "doctype",
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"name": "Serial No",
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"description": _("Single unit of an Item."),
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},
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]
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},
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{
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"label": _("Service Level Agreement"),
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"items": [
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{
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"type": "doctype",
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"name": "Service Level",
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"description": _("Service Level."),
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},
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{
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"type": "doctype",
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"name": "Service Level Agreement",
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"description": _("Service Level Agreement."),
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}
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]
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},
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{
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"label": _("Maintenance"),
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"items": [
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{
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"type": "doctype",
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"name": "Maintenance Schedule",
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},
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{
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"type": "doctype",
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"name": "Maintenance Visit",
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},
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]
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},
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{
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"label": _("Reports"),
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"icon": "fa fa-list",
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"items": [
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{
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"type": "page",
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"name": "support-analytics",
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"label": _("Support Analytics"),
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"icon": "fa fa-bar-chart"
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},
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{
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"type": "report",
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"name": "Minutes to First Response for Issues",
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"doctype": "Issue",
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"is_query_report": True
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},
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{
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"type": "report",
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"name": "Support Hours",
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"doctype": "Issue",
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"is_query_report": True
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},
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]
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},
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{
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"label": _("Settings"),
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"icon": "fa fa-list",
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"items": [
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{
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"type": "doctype",
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"name": "Support Settings",
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"label": _("Support Settings"),
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},
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]
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},
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] |