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brotherton-erpnext/docs/docs.user.support.maintenance_visit.md

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Maintenance Visit

A Maintenance Visit is a record for a visit made by an engineer to a Customer’s premises usually against a Customer Issue. You can create a new Maintenance Visit from:

Support > Maintenance Visit > New Maintenance Visit

The Maintenance Visit contains information about the:

  • Customer.
  • The Items that were inspected / maintenance activity was carried out on.
  • Details of actions taken.
  • The person who carried out the actions.
  • Feedback from the Customer.