The customer portal makes it very easy for a customer to raise concerns. A
simple and intuitive interface facilitates your customer to report their
concerns as Issues. They can view the complete thread of their
conversation.
Empty Ticket List
![Ticket List](/Shiloh/brotherton-erpnext/media/commit/6d7b0ce794a9522ae9d5dac440063ae21c8f0aad/erpnext/docs/user/manual/en/customer-portal/%7B%7Bdocs_base_url%7D%7D/assets/old_images/erpnext/portal-ticket-list-empty.png)
New Issue
![New Ticket](/Shiloh/brotherton-erpnext/media/commit/6d7b0ce794a9522ae9d5dac440063ae21c8f0aad/erpnext/docs/user/manual/en/customer-portal/%7B%7Bdocs_base_url%7D%7D/assets/old_images/erpnext/portal-new-ticket.png)
Open Issue
![Open Issue](/Shiloh/brotherton-erpnext/media/commit/6d7b0ce794a9522ae9d5dac440063ae21c8f0aad/erpnext/docs/user/manual/en/customer-portal/%7B%7Bdocs_base_url%7D%7D/assets/old_images/erpnext/portal-ticket-1.png)
Reply on Issue
![Reply Issue](/Shiloh/brotherton-erpnext/media/commit/6d7b0ce794a9522ae9d5dac440063ae21c8f0aad/erpnext/docs/user/manual/en/customer-portal/%7B%7Bdocs_base_url%7D%7D/assets/old_images/erpnext/portal-ticket-reply.png)
{next}