738 B
738 B
Manual Feedback Request
We can also send the feedback request to Customer/User without configuring the Feedback Trigger.
To request a feedback manually go to respective document e.g. Sales Order, Issue etc. and click on Ask a Feedback option in Menu.
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Then, user can enter the feedback request details like email id, message and send the feedback request mail.
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Note. If Feedback Trigger is already configured for the document then system will fetch Feedback Request details (email id, message)