764 B
764 B
Manual Feedback Request
We can also send the feedback request to Customer/User without configuring the Feedback Trigger.
To request a feedback manually go to respective document e.g. Sales Order, Issue etc. and click on Request Feedback option in Menu.
![Setting Condition](/Shiloh/brotherton-erpnext/media/commit/00cced12a0b3f53a0114790738eba9549d763d2b/erpnext/docs/user/manual/en/setting-up/feedback/%7B%7Bdocs_base_url%7D%7D/assets/img/setup/feedback/manual-feedback-request-option.png)
Then, user can enter the feedback request details like email id, message and send the feedback request mail.
![Setting Condition](/Shiloh/brotherton-erpnext/media/commit/00cced12a0b3f53a0114790738eba9549d763d2b/erpnext/docs/user/manual/en/setting-up/feedback/%7B%7Bdocs_base_url%7D%7D/assets/img/setup/feedback/manual-feedback-request.png)
Note. If Feedback Trigger is already configured for the document then system will fetch Feedback Request details (email id, message)