fix: call popup [wip]
This commit is contained in:
Suraj Shetty
parent
07fe299628
commit
591ad37894
@ -1,4 +1,5 @@
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import frappe
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import json
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@frappe.whitelist()
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def get_document_with_phone_number(number):
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@ -19,7 +20,49 @@ def get_document_with_phone_number(number):
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if leads:
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return frappe.get_doc('Lead', leads[0].name)
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@frappe.whitelist()
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def get_last_interaction(number, reference_doc):
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reference_doc = json.loads(reference_doc) if reference_doc else get_document_with_phone_number(number)
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def get_customer_last_interaction(contact_doc):
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#
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pass
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if not reference_doc: return
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reference_doc = frappe._dict(reference_doc)
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last_communication = {}
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last_issue = {}
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if reference_doc.doctype == 'Contact':
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customer_name = ''
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query_condition = ''
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for link in reference_doc.links:
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link = frappe._dict(link)
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if link.link_doctype == 'Customer':
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customer_name = link.link_name
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query_condition += "(`reference_doctype`='{}' AND `reference_name`='{}') OR".format(link.link_doctype, link.link_name)
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if query_condition:
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query_condition = query_condition[:-2]
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last_communication = frappe.db.sql("""
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SELECT `name`, `content`
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FROM `tabCommunication`
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WHERE {}
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ORDER BY `modified`
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LIMIT 1
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""".format(query_condition))
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if customer_name:
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last_issue = frappe.get_all('Issue', {
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'customer': customer_name
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}, ['name', 'subject'], limit=1)
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elif reference_doc.doctype == 'Lead':
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last_communication = frappe.get_all('Communication', {
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'reference_doctype': reference_doc.doctype,
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'reference_name': reference_doc.name,
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'sent_or_received': 'Received'
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}, fields=['name', 'content'], limit=1)
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return {
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'last_communication': last_communication[0] if last_communication else None,
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'last_issue': last_issue[0] if last_issue else None
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}
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@ -4,8 +4,6 @@ class CallPopup {
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this.call_log = call_log;
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this.call_status_method = call_status_method;
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this.make();
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this.make_customer_contact();
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this.setup_call_status_updater();
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}
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make() {
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@ -16,29 +14,68 @@ class CallPopup {
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'fieldname': 'customer_info',
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'fieldtype': 'HTML'
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}, {
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'fieldtype': 'Section Break'
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'label': 'Last Interaction',
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'fielname': 'last_interaction',
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'fieldtype': 'Section Break',
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// 'hidden': true
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}, {
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'fieldtype': 'Small Text',
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'label': "Last Communication",
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'fieldname': 'last_communication',
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'read_only': true
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}, {
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'fieldtype': 'Column Break'
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'fieldname': 'last_communication_link',
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'fieldtype': 'HTML',
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}, {
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'fieldtype': 'Small Text',
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'label': "Last Issue",
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'fieldname': 'last_issue',
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}, {
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'fieldname': 'last_issue_link',
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'fieldtype': 'HTML',
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}, {
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'label': 'Enter Call Summary',
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'fieldtype': 'Section Break',
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}, {
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'fieldtype': 'Small Text',
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'label': 'Call Summary',
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'fieldname': 'call_communication',
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'fieldname': 'call_summary',
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}, {
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'label': 'Append To',
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'fieldtype': 'Select',
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'fieldname': 'doctype',
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'options': ['Issue', 'Lead', 'Communication'],
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'default': this.call_log.doctype
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}, {
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'label': 'Document',
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'fieldtype': 'Dynamic Link',
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'fieldname': 'docname',
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'options': 'doctype',
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'default': this.call_log.name
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}, {
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'fieldtype': 'Button',
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'label': 'Submit',
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'click': () => {
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this.dialog.get_value();
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const values = this.dialog.get_values();
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frappe.xcall('frappe.desk.form.utils.add_comment', {
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'reference_doctype': values.doctype,
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'reference_name': values.docname,
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'content': `${__('Call Summary')}: ${values.call_summary}`,
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'comment_email': frappe.session.user
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}).then(() => {
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this.dialog.set_value('call_summary', '');
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});
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}
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}]
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});
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this.set_call_status(this.call_log.call_status);
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this.dialog.show();
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this.make_customer_contact();
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this.dialog.get_close_btn().show();
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this.setup_call_status_updater();
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this.dialog.set_secondary_action(() => {
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clearInterval(this.updater);
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this.dialog.hide();
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});
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this.dialog.show();
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}
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make_customer_contact() {
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@ -48,10 +85,16 @@ class CallPopup {
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'number': this.number
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}).then(contact_doc => {
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wrapper.empty();
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const contact = contact_doc;
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const contact = this.contact = contact_doc;
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if (!contact) {
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wrapper.append('<div>Unknown Contact</div>');
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wrapper.append(`<a href="#Form/Contact/New Contact?phone=${this.number}">${__('Make New Contact')}</a>`);
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wrapper.append(`
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<div class="customer-info">
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<div>Unknown Number: <b>${this.number}</b></div>
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<a class="contact-link" href="#Form/Contact/New Contact?phone=${this.number}">
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${__('Create New Contact')}
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</a>
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</div>
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`);
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} else {
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const link = contact.links ? contact.links[0] : null;
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const contact_link = link ? frappe.utils.get_form_link(link.link_doctype, link.link_name, true): '';
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@ -65,6 +108,7 @@ class CallPopup {
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</div>
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</div>
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`);
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this.make_last_interaction_section();
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}
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});
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}
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@ -85,6 +129,9 @@ class CallPopup {
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} else if (call_status === 'missed') {
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this.set_indicator('red');
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title = __('Call Missed');
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} else {
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this.set_indicator('blue');
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title = call_status;
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}
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this.dialog.set_title(title);
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}
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@ -95,7 +142,7 @@ class CallPopup {
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}
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setup_call_status_updater() {
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this.updater = setInterval(this.get_call_status.bind(this), 2000);
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this.updater = setInterval(this.get_call_status.bind(this), 20000);
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}
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get_call_status() {
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@ -114,6 +161,29 @@ class CallPopup {
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delete erpnext.call_popup;
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frappe.msgprint('Call Forwarded');
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}
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make_last_interaction_section() {
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frappe.xcall('erpnext.crm.doctype.utils.get_last_interaction', {
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'number': this.number,
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'reference_doc': this.contact
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}).then(data => {
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if (data.last_communication) {
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const comm = data.last_communication;
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// this.dialog.set_df_property('last_interaction', 'hidden', false);
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const comm_field = this.dialog.fields_dict["last_communication"];
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comm_field.set_value(comm.content);
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comm_field.$wrapper.append(frappe.utils.get_form_link('Communication', comm.name));
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}
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if (data.last_issue) {
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const issue = data.last_issue;
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// this.dialog.set_df_property('last_interaction', 'hidden', false);
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const issue_field = this.dialog.fields_dict["last_issue"];
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issue_field.set_value(issue.subject);
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issue_field.$wrapper.append(frappe.utils.get_form_link('Issue', issue.name, true));
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}
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});
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}
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}
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$(document).on('app_ready', function () {
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@ -4,4 +4,7 @@
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height: 100px;
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margin-right: 15px;
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}
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a:hover {
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text-decoration: underline;
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}
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}
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