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fix: add default hold statuses in fixtures and patch

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This commit is contained in:
Rucha Mahabal 2020-06-05 16:37:20 +05:30
parent 8d39928418
commit 25ef6a9638
2 changed files with 15 additions and 0 deletions
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4
erpnext/patches/v13_0/update_sla_enhancements.py
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@ -4,6 +4,7 @@
from __future__ import unicode_literals from __future__ import unicode_literals
import frappe import frappe
from erpnext.setup.install import add_sla_hold_statuses_to_support_settings
def execute(): def execute():
# add holiday list and employee group fields in SLA # add holiday list and employee group fields in SLA
@ -78,6 +79,9 @@ def execute():
frappe.delete_doc('DocType', 'Service Level') frappe.delete_doc('DocType', 'Service Level')
# add SLA hold statuses to Support Settings
add_sla_hold_statuses_to_support_settings()
def convert_to_seconds(value, unit): def convert_to_seconds(value, unit):
seconds = 0 seconds = 0

11
erpnext/setup/install.py
View File

@ -25,6 +25,7 @@ def after_install():
create_default_success_action() create_default_success_action()
create_default_energy_point_rules() create_default_energy_point_rules()
add_company_to_session_defaults() add_company_to_session_defaults()
add_sla_hold_statuses_to_support_settings()
frappe.db.commit() frappe.db.commit()
@ -105,3 +106,13 @@ def add_company_to_session_defaults():
"ref_doctype": "Company" "ref_doctype": "Company"
}) })
settings.save() settings.save()
def add_sla_hold_statuses_to_support_settings():
settings = frappe.get_single("Support Settings")
settings.append("pause_sla_on_status", {
"status": "Replied"
})
settings.append("pause_sla_on_status", {
"status": "Hold"
})
settings.save()