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fix: added type of call select field, additional status for agent rejecting call

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This commit is contained in:
Subin Tom 2022-02-25 13:38:57 +05:30
parent fd20713bd7
commit 00b0f10100
4 changed files with 26 additions and 4 deletions
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2
erpnext/erpnext_integrations/exotel_integration.py
View File

@ -41,6 +41,8 @@ def handle_missed_call(**kwargs):
status = 'No Answer' status = 'No Answer'
elif CallType == "client-hangup" and DialCallStatus == "canceled": elif CallType == "client-hangup" and DialCallStatus == "canceled":
status = 'Canceled' status = 'Canceled'
elif CallType == "incomplete" and DialCallStatus == "failed":
status = 'Failed'
update_call_log(kwargs, status) update_call_log(kwargs, status)

13
erpnext/public/js/call_popup/call_popup.js
View File

@ -141,6 +141,15 @@ class CallPopup {
'fieldtype': 'Section Break', 'fieldtype': 'Section Break',
'hide_border': 1, 'hide_border': 1,
}, { }, {
'fieldname': 'type_of_call',
'label': 'Type Of Call',
'fieldtype': 'Select',
'options': '\nFrappe Cloud Queries/Plan\nEnterprise Plans\nPartnership\nSupport\nBilling/Renewal\nOpen source / Junk',
'default': 'Frappe Cloud Queries/Plan',
},{
'fieldtype': 'Section Break',
'hide_border': 1,
},{
'fieldtype': 'Small Text', 'fieldtype': 'Small Text',
'label': __('Call Summary'), 'label': __('Call Summary'),
'fieldname': 'call_summary', 'fieldname': 'call_summary',
@ -149,10 +158,12 @@ class CallPopup {
'label': __('Save'), 'label': __('Save'),
'click': () => { 'click': () => {
const call_summary = this.call_details.get_value('call_summary'); const call_summary = this.call_details.get_value('call_summary');
const call_type = this.call_details.get_value('type_of_call');
if (!call_summary) return; if (!call_summary) return;
frappe.xcall('erpnext.telephony.doctype.call_log.call_log.add_call_summary', { frappe.xcall('erpnext.telephony.doctype.call_log.call_log.add_call_summary_and_call_type', {
'call_log': this.call_log.name, 'call_log': this.call_log.name,
'summary': call_summary, 'summary': call_summary,
'call_type': call_type,
}).then(() => { }).then(() => {
this.close_modal(); this.close_modal();
frappe.show_alert({ frappe.show_alert({

11
erpnext/telephony/doctype/call_log/call_log.json
View File

@ -22,6 +22,7 @@
"recording_url", "recording_url",
"recording_html", "recording_html",
"section_break_11", "section_break_11",
"type_of_call",
"summary", "summary",
"section_break_19", "section_break_19",
"links" "links"
@ -105,7 +106,8 @@
}, },
{ {
"fieldname": "summary", "fieldname": "summary",
"fieldtype": "Small Text" "fieldtype": "Small Text",
"label": "Summary"
}, },
{ {
"fieldname": "section_break_11", "fieldname": "section_break_11",
@ -149,12 +151,17 @@
"fieldtype": "Data", "fieldtype": "Data",
"hidden": 1, "hidden": 1,
"label": "Employee User Id" "label": "Employee User Id"
},
{
"fieldname": "type_of_call",
"fieldtype": "Data",
"label": "Type Of Call"
} }
], ],
"in_create": 1, "in_create": 1,
"index_web_pages_for_search": 1, "index_web_pages_for_search": 1,
"links": [], "links": [],
"modified": "2022-02-23 19:47:04.310577", "modified": "2022-02-25 13:37:48.156501",
"modified_by": "Administrator", "modified_by": "Administrator",
"module": "Telephony", "module": "Telephony",
"name": "Call Log", "name": "Call Log",

4
erpnext/telephony/doctype/call_log/call_log.py
View File

@ -103,8 +103,10 @@ def get_employee_name(emp):
@frappe.whitelist() @frappe.whitelist()
def add_call_summary(call_log, summary): def add_call_summary_and_call_type(call_log, summary, call_type):
doc = frappe.get_doc('Call Log', call_log) doc = frappe.get_doc('Call Log', call_log)
doc.type_of_call = call_type
doc.save()
doc.add_comment('Comment', frappe.bold(_('Call Summary')) + '<br><br>' + summary) doc.add_comment('Comment', frappe.bold(_('Call Summary')) + '<br><br>' + summary)
def get_employees_with_number(number): def get_employees_with_number(number):