brotherton-erpnext/erpnext/docs/user/manual/en/support/maintenance-visit.md

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# Maintenance Visit
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A Maintenance Visit is a record of a visit made by an engineer to a
Customers premise usually against a Customer Issue. You can create a new
Maintenance Visit from:
> Support > Maintenance Visit > New Maintenance Visit
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<img class="screenshot" alt="Maintenance Visit" src="{{docs_base_url}}/assets/img/support/maintenance-visit.png">
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The Maintenance Visit contains information about the:
* Customer.
* The Items that were inspected / maintenance activity was carried out on.
* Details of actions taken.
* The person who carried out the actions.
* Feedback from the Customer.
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