Terms of Service
Last updated: July 30, 2026
1. Agreement & Parties
These Terms of Service (the "Terms") form a binding agreement between you and Shiloh LLC, an Idaho limited liability company ("Shiloh," "we," "us," or "our"), the producer of Shiloh Echo '26 (the "Event"). By purchasing a ticket, registering, entering the venue, or otherwise participating in the Event, you ("you," "your," or "Attendee") agree to these Terms on behalf of yourself and any minor child or ward you bring. If you do not agree, do not purchase a ticket or enter the venue.
2. Tickets & Payment
All ticket sales are processed through hi.events, our third-party ticketing platform. Payment processing is handled by Stripe; we do not store full payment card numbers. Tickets are non-transferable to a different person unless updated through the ticketing platform at least 14 days before the Event. Tickets may be transferred to a future Shiloh Echo event year by emailing hello@shilohecho.org at least 14 days before the Event start date.
3. Refunds
Full refunds are available up to 30 days before the Event (by August 12, 2026). Between 30 and 14 days before the Event, we offer a 50% refund or a 100% credit toward a future Shiloh Echo event. Within 14 days of the Event, tickets are non-refundable except in cases of documented medical emergency or death of the Attendee or immediate family member, in which case we will issue a refund or credit at our discretion. Refund requests must be submitted in writing to hello@shilohecho.org with your order number. Refunds will be issued to the original payment method within 30 days of approval. This refund policy satisfies and exceeds the requirements of Idaho Code Title 28, Chapter 2 (Idaho Consumer Protection Act) and Idaho Code § 48-601 et seq. where applicable to event tickets.
4. Event Changes & Cancellation
The Event is planned and produced by a small volunteer team. We reserve the right to modify the schedule, speaker lineup, vendor offerings, activities, venue, and format without notice due to weather, safety, vendor availability, public-health guidance, governmental action, or other circumstances within or beyond our reasonable control. If the Event is canceled in full, ticket holders will receive a full refund to the original payment method within 30 days. If the Event is canceled, that refund is your sole and exclusive remedy.
5. Code of Conduct
Shiloh Echo is a family-friendly Christian retreat. All Attendees, speakers, vendors, volunteers, and staff must treat one another with respect. The following are not permitted and may result in immediate removal without refund:
- Verbal, physical, or written harassment of any kind, including but not limited to threats, intimidation, unwelcome sexual conduct, and hate speech targeting any protected class.
- Possession or use of illegal substances, including any substance the possession or use of which is unlawful under Idaho or federal law.
- Possession or use of firearms or weapons outside of designated, supervised areas. The gun range activity requires a safety briefing and direct staff supervision; all firearms on venue property must be transported in a case and remain unloaded except on the firing line, in compliance with Idaho Code § 18-3302 and applicable federal law.
- Smoking or vaping outside of designated areas, in compliance with Idaho's Idaho Clean Indoor Air Act (Idaho Code § 39-5501 et seq.) where it applies to the venue.
- Pets other than qualified service animals as defined by the U.S. Department of Justice ADA regulations (28 C.F.R. § 36.104).
- Solicitation, distribution, or sale of materials not approved in writing by Event organizers.
- Damage, destruction, or theft of venue, organizer, or Attendee property. Attendees are financially responsible for damage they cause and may be subject to criminal prosecution under applicable Idaho law.
6. Children & Supervision
Children are welcome and encouraged to attend with their families. Parents and guardians are responsible at all times for the supervision, safety, and behavior of their minor children. Some activities have age restrictions (e.g., the gun range is 13+). Minors must remain under direct adult supervision while participating in any physical or outdoor activity. Shiloh does not provide unsupervised childcare.
7. Assumption of Risk
The Event includes outdoor, physical, and recreational activities, including but not limited to: hiking, backcountry travel, horseback riding, blacksmithing and forge work, axe throwing, shooting sports, archery, wood-fired sauna, water activities, exposure to variable weather, wildlife, uneven terrain, motorized and non-motorized equipment, and group activities.
By attending, you acknowledge and freely assume all such risks, whether known or unknown, foreseeable or unforeseeable. You acknowledge that outdoor and recreational activities carry a risk of serious bodily injury, illness, property damage, or death, and you voluntarily assume that risk for yourself and any minor in your care.
8. Release, Waiver, and Indemnification
To the maximum extent permitted by Idaho law, you, on behalf of yourself and your heirs, executors, administrators, assigns, and any minor child or ward in your care, hereby release, waive, discharge, and covenant not to sue Shiloh LLC, its members, managers, officers, employees, agents, volunteers, sponsors, affiliated organizations, and the venue operator Boulder Creek Retreat & Training Center (collectively, the "Released Parties") from any and all claims, demands, actions, causes of action, losses, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to any injury, illness, loss, or damage to person or property that you or any minor in your care may sustain at or in connection with the Event, whether caused by the negligence of any Released Party or otherwise.
You agree to indemnify, defend, and hold harmless the Released Parties from any third-party claims arising out of your acts or omissions at the Event, your breach of these Terms, or your violation of any law.
9. Idaho Statutory Protections
Nothing in these Terms is intended to waive any protection or immunity that already applies to Shiloh under Idaho law, including:
- Idaho Recreational Use Statute, Idaho Code § 36-1604 — limits liability of landowners and recreational providers who allow the public to use their land for recreational purposes without charge (or for a nominal fee).
- Idaho Equine Activity Liability Act, Idaho Code § 6-1802 — limits liability for equine (horse) activity sponsors and providers for risks inherent to equine activities, including but not limited to risks listed in Idaho Code § 6-1803.
- Idaho Volunteer Immunity, Idaho Code § 6-1601 — provides immunity from civil liability for volunteers of non-profit and governmental organizations acting in good faith.
- Idaho Risk Assumption, Idaho Code § 6-901 — codifies the common-law doctrine that a plaintiff who knowingly and voluntarily assumes a risk of harm may not recover.
You acknowledge that the Event may include activities protected by these statutes and agree that any claim you bring will be evaluated in light of these protections.
10. Limitation of Liability
To the maximum extent permitted by Idaho law, in no event shall the total aggregate liability of Shiloh LLC and the other Released Parties arising out of or related to your attendance at the Event exceed the lesser of (a) the amount you actually paid to Shiloh for your ticket to the Event or (b) US $500. This limitation applies to all causes of action in the aggregate, including but not limited to breach of contract, tort (including negligence), strict liability, and any other legal or equitable theory. This limitation does not apply to liability that cannot be limited or excluded under Idaho law.
11. Release of Likeness
The Event is photographed and filmed. By attending, you grant Shiloh LLC a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license to use photographs, video, and audio in which you (or your minor child or ward) appear for promotional, archival, and editorial purposes, with reasonable effort to honor written opt-out requests submitted at check-in. See our Privacy Policy for additional information.
12. Disputes, Venue, and Jurisdiction
Forum and venue. Any dispute, claim, or controversy arising out of or relating to these Terms or the Event, including any question regarding its existence, validity, or termination, shall be brought exclusively in the state courts located in Boundary County, Idaho, or, if federal jurisdiction exists, in the United States District Court for the District of Idaho. You hereby consent to the exclusive jurisdiction and venue of such courts and waive any objection to such venue, including any argument of inconvenient forum.
Pre-suit notice. Before filing any lawsuit, you agree to provide Shiloh with written notice of the dispute at hello@shilohecho.org describing the claim in reasonable detail and a good-faith opportunity of at least 30 days to resolve it.
Class-action waiver. You agree to bring any dispute on an individual basis only and not as a class action, consolidated action, or representative action.
Jury-trial waiver (to the extent permitted by law). For any dispute that proceeds in a forum that permits it, you knowingly and voluntarily waive any right to a trial by jury.
13. Force Majeure
Neither party shall be liable for failure or delay in performance caused by circumstances beyond reasonable control, including but not limited to acts of God, natural disasters, wildfire, severe weather, fire, flood, earthquake, pandemic, epidemic, public-health order, war, terrorism, civil unrest, strike, labor dispute, governmental action, internet or utility failure, or supply-chain disruption.
14. Severability & Entire Agreement
If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permitted and the remaining provisions shall remain in full force and effect. These Terms, together with the Privacy Policy and any ticket-purchase confirmation, constitute the entire agreement between you and Shiloh with respect to the Event and supersede all prior or contemporaneous communications and proposals, whether oral or written.
15. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be communicated by email to ticket holders at least 14 days before they take effect. Continued attendance at the Event after a material change constitutes acceptance of the updated Terms.
16. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
17. Severability of Liability Limitations
If any liability limitation, release, or waiver in these Terms is found unenforceable in whole or in part by a court of competent jurisdiction, the parties intend that the remaining limitations, releases, or waivers remain in full force and effect, and that the unenforceable provision be reformed only to the minimum extent necessary to make it enforceable.
18. Contact
Questions about these Terms? Email hello@shilohecho.org. Mailing address: Shiloh LLC, c/o Boulder Creek Retreat, 372 Denali Ln, Bonners Ferry, ID 83805.