lasthourhosting/fair-use-bandwidth.html
2024-08-23 13:51:24 -07:00

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<h1>Fair Bandwidth Usage Policy</h1>
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<h1>Fair Bandwidth Usage Policy</h1>
<p><strong>Last updated:</strong> August 23rd, 2024</p>
<p>
At <strong>Last Hour Hosting</strong>, we strive to provide all our
customers with reliable and consistent hosting services. To ensure
that all our customers have equal opportunity to utilize the
resources available, we have implemented a fair bandwidth usage
policy.
</p>
<div class="policy-section">
<h2>Fair Usage</h2>
<p>
We expect all our customers to use their allocated bandwidth in a
fair and reasonable manner. Bandwidth usage should be consistent
and not exceed the allocated amount on a regular basis. We reserve
the right to review and assess customer bandwidth usage patterns
to ensure compliance with our fair usage policy.
</p>
</div>
<div class="policy-section">
<h2>Maximum Threshold</h2>
<p>
To maintain the performance and stability of our network, we have
set a maximum bandwidth threshold for all hosting plans. This
threshold is defined as
<strong>1TB</strong> of monthly bandwidth. Customers who
consistently exceed this threshold may be subject to review and
possible action as outlined in the "Excessive Usage" section
below.
</p>
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<h2>Monitoring and Notification</h2>
<p>
We actively monitor our network to identify any instances of
excessive or unfair bandwidth usage. If you are found to be
consistently exceeding your allocated bandwidth or approaching the
maximum threshold, we will notify you via email. The notification
will include details of your bandwidth usage, your allocated
limit, and suggestions to optimize your bandwidth utilization.
</p>
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<h2>Excessive Usage</h2>
<p>
In cases where a customer consistently exceeds their allocated
bandwidth or the maximum threshold, we reserve the right to take
the following actions:
</p>
<ol>
<li>
Contact the customer to discuss their bandwidth requirements and
offer suitable upgrade options to a higher-tier plan with
increased bandwidth allocation.
</li>
<li>
Implement temporary restrictions on the customer's bandwidth
usage to ensure fair usage among all our customers. These
restrictions may include throttling the connection speed during
peak times or limiting certain types of bandwidth-intensive
activities.
</li>
<li>
If the excessive usage continues or is deemed to be intentional
or malicious, we may, as a last resort, suspend or terminate the
customer's hosting service in accordance with our Terms of
Service.
</li>
</ol>
</div>
<div class="policy-section">
<h2>Customer Responsibilities</h2>
<p>
Customers are responsible for monitoring their own bandwidth usage
through their account dashboard. We provide tools and resources to
help customers understand and manage their bandwidth utilization.
It is the customer's responsibility to ensure that their website
or application is optimized for efficient bandwidth usage and to
address any issues that may lead to excessive bandwidth
consumption.
</p>
</div>
<div class="policy-section">
<h2>Contact Information</h2>
<p>
For any queries or concerns regarding our fair bandwidth usage
policy, please contact our support team at
support@lasthourhosting.org or through our customer support
portal. Our team will be happy to assist with any questions or
provide guidance on choosing the right hosting plan to meet your
specific bandwidth needs.
</p>
</div>
<p>
This fair bandwidth usage policy is subject to change at the
discretion of <strong>Last Hour Hosting</strong>. Any updates or
revisions to this policy will be communicated to customers through
our website and/or direct notifications.
</p>
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