brotherton-erpnext/erpnext/config/support.py
2019-04-02 08:59:15 +05:30

82 lines
1.6 KiB
Python

from __future__ import unicode_literals
from frappe import _
def get_data():
return [
{
"label": _("Issues"),
"items": [
{
"type": "doctype",
"name": "Issue",
"description": _("Support queries from customers."),
"onboard": 1,
},
{
"type": "doctype",
"name": "Communication",
"description": _("Communication log."),
"onboard": 1,
},
]
},
{
"label": _("Warranty"),
"items": [
{
"type": "doctype",
"name": "Warranty Claim",
"description": _("Warranty Claim against Serial No."),
},
{
"type": "doctype",
"name": "Serial No",
"description": _("Single unit of an Item."),
},
]
},
{
"label": _("Service Level Agreement"),
"items": [
{
"type": "doctype",
"name": "Employee Group",
"description": _("Support Team."),
},
{
"type": "doctype",
"name": "Service Level",
"description": _("Service Level."),
},
{
"type": "doctype",
"name": "Service Level Agreement",
"description": _("Service Level Agreement."),
}
]
},
{
"label": _("Reports"),
"icon": "fa fa-list",
"items": [
{
"type": "page",
"name": "support-analytics",
"label": _("Support Analytics"),
"icon": "fa fa-bar-chart"
},
{
"type": "report",
"name": "Minutes to First Response for Issues",
"doctype": "Issue",
"is_query_report": True
},
{
"type": "report",
"name": "Support Hours",
"doctype": "Issue",
"is_query_report": True
},
]
},
]