7d1d9aa46b
* feat: reset sla * fix: db.get_single_value * feat: timeline entry for reset sla * fix: remove communication from support config * fix: reset sla on split_issue
105 lines
1.9 KiB
Python
105 lines
1.9 KiB
Python
from __future__ import unicode_literals
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from frappe import _
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def get_data():
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return [
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{
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"label": _("Issues"),
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"items": [
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{
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"type": "doctype",
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"name": "Issue",
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"description": _("Support queries from customers."),
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"onboard": 1,
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},
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{
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"type": "doctype",
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"name": "Issue Type",
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"description": _("Issue Type."),
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},
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{
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"type": "doctype",
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"name": "Issue Priority",
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"description": _("Issue Priority."),
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}
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]
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},
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{
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"label": _("Warranty"),
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"items": [
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{
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"type": "doctype",
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"name": "Warranty Claim",
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"description": _("Warranty Claim against Serial No."),
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},
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{
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"type": "doctype",
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"name": "Serial No",
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"description": _("Single unit of an Item."),
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},
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]
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},
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{
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"label": _("Service Level Agreement"),
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"items": [
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{
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"type": "doctype",
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"name": "Service Level",
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"description": _("Service Level."),
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},
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{
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"type": "doctype",
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"name": "Service Level Agreement",
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"description": _("Service Level Agreement."),
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}
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]
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},
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{
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"label": _("Maintenance"),
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"items": [
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{
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"type": "doctype",
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"name": "Maintenance Schedule",
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},
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{
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"type": "doctype",
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"name": "Maintenance Visit",
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},
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]
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},
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{
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"label": _("Reports"),
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"icon": "fa fa-list",
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"items": [
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{
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"type": "page",
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"name": "support-analytics",
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"label": _("Support Analytics"),
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"icon": "fa fa-bar-chart"
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},
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{
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"type": "report",
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"name": "Minutes to First Response for Issues",
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"doctype": "Issue",
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"is_query_report": True
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},
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{
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"type": "report",
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"name": "Support Hours",
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"doctype": "Issue",
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"is_query_report": True
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},
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]
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},
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{
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"label": _("Settings"),
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"icon": "fa fa-list",
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"items": [
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{
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"type": "doctype",
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"name": "Support Settings",
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"label": _("Support Settings"),
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},
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]
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},
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] |