42 lines
1.5 KiB
Python
42 lines
1.5 KiB
Python
import frappe
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from erpnext.crm.doctype.utils import get_document_with_phone_number
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@frappe.whitelist(allow_guest=True)
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def handle_incoming_call(*args, **kwargs):
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incoming_phone_number = kwargs.get('CallFrom')
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contact = get_document_with_phone_number(incoming_phone_number)
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last_communication = get_last_communication(incoming_phone_number, contact)
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call_log = create_call_log(kwargs)
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data = {
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'contact': contact,
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'call_payload': kwargs,
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'last_communication': last_communication,
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'call_log': call_log
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}
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frappe.publish_realtime('incoming_call', data)
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def get_last_communication(phone_number, contact):
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# frappe.get_all('Communication', filter={})
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return {}
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def create_call_log(call_payload):
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communication = frappe.new_doc('Communication')
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communication.subject = frappe._('Call from {}').format(call_payload.get("CallFrom"))
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communication.communication_medium = 'Phone'
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communication.send_email = 0
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communication.phone_no = call_payload.get("CallFrom")
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communication.comment_type = 'Info'
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communication.communication_type = 'Communication'
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communication.status = 'Open'
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communication.sent_or_received = 'Received'
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communication.content = 'call_payload'
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communication.communication_date = call_payload.get('StartTime')
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# communication.sid = call_payload.get('CallSid')
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# communication.exophone = call_payload.get('CallTo')
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# communication.call_receiver = call_payload.get('DialWhomNumber')
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communication.save(ignore_permissions=True)
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return communication
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