af2eac4334
* fix: Create error log if something goes wrong while call log creation - For better debbugging * fix: Rollback if any error occurs during call log creation
111 lines
3.2 KiB
Python
111 lines
3.2 KiB
Python
import frappe
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import requests
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from frappe import _
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# api/method/erpnext.erpnext_integrations.exotel_integration.handle_incoming_call
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# api/method/erpnext.erpnext_integrations.exotel_integration.handle_end_call
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# api/method/erpnext.erpnext_integrations.exotel_integration.handle_missed_call
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@frappe.whitelist(allow_guest=True)
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def handle_incoming_call(**kwargs):
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try:
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exotel_settings = get_exotel_settings()
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if not exotel_settings.enabled: return
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call_payload = kwargs
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status = call_payload.get('Status')
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if status == 'free':
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return
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call_log = get_call_log(call_payload)
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if not call_log:
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create_call_log(call_payload)
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else:
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update_call_log(call_payload, call_log=call_log)
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except Exception as e:
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frappe.db.rollback()
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frappe.log_error(title=_('Error in Exotel incoming call'))
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frappe.db.commit()
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@frappe.whitelist(allow_guest=True)
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def handle_end_call(**kwargs):
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update_call_log(kwargs, 'Completed')
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@frappe.whitelist(allow_guest=True)
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def handle_missed_call(**kwargs):
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update_call_log(kwargs, 'Missed')
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def update_call_log(call_payload, status='Ringing', call_log=None):
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call_log = call_log or get_call_log(call_payload)
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if call_log:
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call_log.status = status
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call_log.to = call_payload.get('DialWhomNumber')
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call_log.duration = call_payload.get('DialCallDuration') or 0
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call_log.recording_url = call_payload.get('RecordingUrl')
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call_log.save(ignore_permissions=True)
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frappe.db.commit()
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return call_log
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def get_call_log(call_payload):
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call_log = frappe.get_all('Call Log', {
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'id': call_payload.get('CallSid'),
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}, limit=1)
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if call_log:
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return frappe.get_doc('Call Log', call_log[0].name)
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def create_call_log(call_payload):
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call_log = frappe.new_doc('Call Log')
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call_log.id = call_payload.get('CallSid')
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call_log.to = call_payload.get('DialWhomNumber')
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call_log.medium = call_payload.get('To')
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call_log.status = 'Ringing'
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setattr(call_log, 'from', call_payload.get('CallFrom'))
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call_log.save(ignore_permissions=True)
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frappe.db.commit()
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return call_log
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@frappe.whitelist()
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def get_call_status(call_id):
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endpoint = get_exotel_endpoint('Calls/{call_id}.json'.format(call_id=call_id))
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response = requests.get(endpoint)
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status = response.json().get('Call', {}).get('Status')
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return status
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@frappe.whitelist()
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def make_a_call(from_number, to_number, caller_id):
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endpoint = get_exotel_endpoint('Calls/connect.json?details=true')
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response = requests.post(endpoint, data={
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'From': from_number,
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'To': to_number,
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'CallerId': caller_id
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})
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return response.json()
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def get_exotel_settings():
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return frappe.get_single('Exotel Settings')
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def whitelist_numbers(numbers, caller_id):
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endpoint = get_exotel_endpoint('CustomerWhitelist')
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response = requests.post(endpoint, data={
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'VirtualNumber': caller_id,
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'Number': numbers,
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})
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return response
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def get_all_exophones():
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endpoint = get_exotel_endpoint('IncomingPhoneNumbers')
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response = requests.post(endpoint)
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return response
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def get_exotel_endpoint(action):
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settings = get_exotel_settings()
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return 'https://{api_key}:{api_token}@api.exotel.com/v1/Accounts/{sid}/{action}'.format(
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api_key=settings.api_key,
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api_token=settings.api_token,
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sid=settings.account_sid,
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action=action
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)
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