# Email Accounts
You can manage multiple incoming and outgoing Email Accounts in ERPNext. There has to be at-least one default outgoing account and one default incoming account. If you are on the ERPNext cloud, the default outgoing email is set by us.
> **Note for self implementers:** For outgoing emails, you should setup your own SMTP server or sign up with an SMTP relay service like mandrill.com or sendgrid.com that allows a larger number of transactional emails to be sent. Regular email services like Gmail will restrict you to a limited number of emails per day.
### Default Email Accounts
ERPNext will create templates for a bunch of email accounts by default. Not all of them are enabled. To enable them, you must set your account details.
There are 2 types of email accounts, outgoing and incoming. Outgoing email accounts use an SMTP service to send emails and emails are retrived from your inbox using a IMAP or POP service. Most email providers such as GMail, Outlook or Yahoo provide these services.
### Outgoing Email Accounts
All emails sent from the system, either by the user to a contact or notifications or transaction emails, will be sent from an Outgoing Email Account.
To setup an outgoing Email Account, check on **Enable Outgoing** and set your SMTP server settings, if you are using a popular email service, these will be preset for you.
### Incoming Email Accounts
To setup an incoming Email Account, check on **Enable Incoming** and set your POP3 settings, if you are using a popular email service, these will be preset for you.
### How ERPNext handles replies
In ERPNext when you send an email to a contact like a customer, the sender will be the user who sent the email. In the **Reply-To** property, the Email Address will be of the default incoming account (like `replies@yourcompany.com`). ERPNext will automatically extract these emails from the incoming account and tag it to the relevant communication
### Notification for unreplied messages
If you would like ERPNext to notify you if an email is unreplied for a certain amount of time, then you can set **Notify if Unreplied**. Here you can set the number of minutes to wait before notifications are sent and whom the notifications must go to.
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