---
{
	"_label": "Maintenance Visit"
}
---
A Maintenance Visit is a record for a visit made by an engineer to a Customer’s premises usually against a Customer Issue. You can create a new Maintenance Visit from:

> Support > Maintenance Visit > New Maintenance Visit


![Maintenance Visit](img/maintenance-visit.png)


The Maintenance Visit contains information about the:

- Customer.
- The Items that were inspected / maintenance activity was carried out on.
- Details of actions taken.
- The person who carried out the actions.
- Feedback from the Customer.