# Manual Feedback Request

We can also send the feedback request to Customer/User without configuring the
Feedback Trigger.

To request a feedback manually go to respective document e.g. Sales Order, Issue etc.
and click on Ask a Feedback option in Menu.

<img class="screenshot" alt="Setting Condition" src="/docs/assets/img/setup/feedback/manual-feedback-request-option.png">

Then, user can enter the feedback request details like email id, message and send the
feedback request mail.

<img class="screenshot" alt="Setting Condition" src="/docs/assets/img/setup/feedback/manual-feedback-request.png">

Note. If Feedback Trigger is already configured for the document then system will fetch
Feedback Request details (email id, message)