# ERPNext - web based ERP (http://erpnext.com) # Copyright (C) 2012 Web Notes Technologies Pvt Ltd # # This program is free software: you can redistribute it and/or modify # it under the terms of the GNU General Public License as published by # the Free Software Foundation, either version 3 of the License, or # (at your option) any later version. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program. If not, see . import json, webnotes @webnotes.whitelist(allow_guest=True) def send(args): """create support ticket""" args = json.loads(args) from webnotes.model.doc import Document d = Document('Support Ticket') d.raised_by = args['email'] d.description = 'From: ' + args['name'] + '\n\n' + args['message'] d.subject = 'Website Query' d.status = 'Open' d.owner = 'Guest' d.save(1) webnotes.msgprint("Thank you for your query. We will respond as soon as we can.")