Table Name: tabIssue
| Sr | Fieldname | Type | Label | Options |
|---|---|---|---|---|
| 1 | subject_section |
Section Break | Subject |
icon-flag |
| 2 | naming_series |
Select | Series |
ISS- |
| 3 | subject |
Data | Subject | |
| 4 | cb00 |
Column Break | ||
| 5 | status |
Select | Status |
Open Replied Hold Closed |
| 6 | raised_by |
Data | Raised By (Email) |
|
| 7 | fold |
Fold | ||
| 8 | section_break_7 |
Section Break | ||
| 9 | description |
Text | Description | |
| 10 | column_break_9 |
Column Break | ||
| 11 | resolution_date |
Datetime | Resolution Date | |
| 12 | first_responded_on |
Datetime | First Responded On | |
| 13 | additional_info |
Section Break |
icon-pushpin |
|
| 14 | lead |
Link | Lead | Lead |
| 15 | contact |
Link | Contact | Contact |
| 16 | column_break_16 |
Column Break | ||
| 17 | customer |
Link | Customer | Customer |
| 18 | customer_name |
Data | Customer Name | |
| 19 | section_break_19 |
Section Break | ||
| 20 | resolution_details |
Small Text | Resolution Details | |
| 21 | column_break1 |
Column Break | ||
| 22 | opening_date |
Date | Opening Date | |
| 23 | opening_time |
Time | Opening Time | |
| 24 | company |
Link | Company | Company |
| 25 | content_type |
Data | Content Type | |
| 26 | attachment |
Attach | Attachment |
Inherits from frappe.model.document.Document
erpnext.support.doctype.issue.issue.auto_close_tickets ()
No docs
erpnext.support.doctype.issue.issue.get_issue_list (doctype, txt, filters, limit_start, limit_page_length=20)
No docs
erpnext.support.doctype.issue.issue.get_list_context (context=None)
No docs
erpnext.support.doctype.issue.issue.has_website_permission (doc, ptype, user, verbose=False)
No docs
Public API
/api/method/erpnext.support.doctype.issue.issue.set_multiple_status
erpnext.support.doctype.issue.issue.set_multiple_status (names, status)
No docs
Public API
/api/method/erpnext.support.doctype.issue.issue.set_status
erpnext.support.doctype.issue.issue.set_status (name, status)
No docs