9 Commits

Author SHA1 Message Date
Rucha Mahabal
ea19434af4
feat: Issue Analytics Script Report (#23604)
* feat: Issue Analytics Report

* feat: add more filters, code clean-up

* fix: add report link to desk page

* test: Issue Analytics Report

* fix: sider issues

* fix: test

* debug: travis

* debug: travis

* fix: travis

* fix: travis

Co-authored-by: Marica <maricadsouza221197@gmail.com>
Co-authored-by: Nabin Hait <nabinhait@gmail.com>
2021-01-18 13:53:52 +05:30
Rucha Mahabal
ef5f0c0461
feat: Issue Summary Script Report (#23603)
* feat: Issue Summary Report

* feat: Add Issue Metrics to Issue Summary Report

* fix: code clean-up

* feat: Added Report Summary

* feat: Add SLA status fields

* fix: add report link to desk page

* fix: sider issues

Co-authored-by: Marica <maricadsouza221197@gmail.com>
Co-authored-by: Nabin Hait <nabinhait@gmail.com>
2021-01-13 19:59:16 +05:30
Rucha Mahabal
46d4180381
refactor: Issue form cleaned up and renamed Minutes to First Response field (#23066)
* refactor: re-order fields in Issue DocType

* refactor: rename Mins to First Response to First Response Time

* refactor: First Response Time Reports for Issue and Opportunity

* fix: added patch for renamed fields and setting durations

* chore: update CRM and Support Desk Pages for Response Time reports

* fix: first response time for opportunity report

* fix: patch

Co-authored-by: Suraj Shetty <13928957+surajshetty3416@users.noreply.github.com>
2020-09-23 16:53:16 +05:30
Rucha Mahabal
94d03c6100 fix: remove Service Level DocType from Support Desk Page 2020-06-04 12:35:36 +05:30
Shivam Mishra
6621e22c02
refactor: clean up desk pages (#22004)
* refactor: clean up desk pages

* refactor: update label for CRM
2020-05-28 14:48:50 +05:30
Shivam Mishra
ebcc46d837
feat: updated desk pages (#21138) 2020-04-10 18:52:05 +05:30
Shivam Mishra
451382e08e feat: update desk pages 2020-03-12 16:34:34 +05:30
Shivam Mishra
0310366d5a fix (cleanup): remove incomplete dependencies data 2020-03-05 11:28:40 +05:30
Shivam Mishra
8a8e8d6c5c feat: added base pages for desk 2020-03-02 16:56:31 +05:30