ruthra kumar
ced8d2a537
test: lead creation and deletion restricted to dummy company
2022-10-17 16:26:07 +05:30
Shadrak Gurupnor
f2b7c9ee66
fix: validate for active sla ( #32132 )
2022-09-13 13:42:45 +05:30
Ankush Menat
755a060ba7
refactor: dont force issue list options ( #31613 )
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Setting route option forces the filters, only default filters should be
set and not forced for each visit.
2022-07-18 11:12:07 +05:30
Conor
b8f728a40a
refactor: use CURRENT_DATE instead of CURDATE() ( #31356 )
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* refactor: use CURRENT_DATE instead of CURDATE()
* style: reformat to black spec
* refactor: use QB for auto_close queries
Co-authored-by: Ankush Menat <ankush@frappe.io>
2022-06-15 12:07:33 +05:30
Ankush Menat
a896895a9e
fix: bulk fix (~330) missing translations
2022-04-04 13:59:51 +05:30
Ankush Menat
494bd9ef78
style: format code with black
2022-03-28 18:52:46 +05:30
Rushabh Mehta
fcf12c4054
fix(minor): allow SLA update without permission check
2022-01-18 18:07:11 +05:30
Ankush Menat
3db8d908dc
Merge pull request #29278 from shariquerik/update-workspace-json
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fix: Updating public workspace json based on new design
2022-01-17 13:25:16 +05:30
Saqib Ansari
cc88b31f1f
test: remove sla if no active sla found
2022-01-14 18:17:40 +05:30
Saqib Ansari
b31679b6ef
fix: customer filter while fetching active sla
2022-01-14 16:31:48 +05:30
Saqib Ansari
0bfbfa3719
fix: reset sla if no active sla found
2022-01-14 16:13:17 +05:30
Saqib Ansari
a68fc546e7
refactor: do not allow submittable doctypes for SLA
2022-01-14 15:35:40 +05:30
Saqib Ansari
a9ab157198
fix: remove dashboard showing only issue count
2022-01-14 11:42:34 +05:30
Shariq Ansari
bc187c121a
fix: updated standard workspace json files
2022-01-13 19:24:11 +05:30
Rucha Mahabal
2b33e63d2c
fix: use get_all instead of get_list while fetching SLA doctypes ( #29216 )
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Co-authored-by: Ankush Menat <ankush@frappe.io>
2022-01-11 14:40:08 +05:30
Saqib Ansari
fcc5fa14c8
fix: failing tests of first response time ( #29153 )
2022-01-05 20:44:06 +05:30
Saqib
f6d5534627
fix: set resolution by only if not on hold ( #28995 )
2021-12-22 19:05:18 +05:30
Saqib Ansari
0add80b02f
fix: failing tests
2021-12-14 20:24:29 +05:30
Saqib Ansari
c5fcbeff7a
fix: reset_expected_response_and_resolution on hold
2021-12-14 18:45:27 +05:30
Saqib Ansari
2f7d8ac29e
fix: indentation
2021-12-06 19:19:34 +05:30
Saqib Ansari
3446f7545f
fix: remove 'ongoing' status from issue summary report
2021-12-06 19:17:38 +05:30
Saqib Ansari
91aa78707c
fix: remove missed 'ongoing' references
2021-12-06 19:13:31 +05:30
Saqib Ansari
1a76b3801a
fix: test
2021-12-06 17:06:20 +05:30
Saqib Ansari
32c81818f6
fix: transalations
2021-12-06 15:38:01 +05:30
Saqib Ansari
812572d250
feat: record assignment on first response failure
2021-12-06 14:46:51 +05:30
Saqib Ansari
c1d8877a83
refactor: handle special cases on communication creation
2021-12-06 14:34:59 +05:30
Saqib Ansari
defa01edac
fix: undo removing of resolution_time fields
2021-12-03 16:22:10 +05:30
Saqib Ansari
1e550d3e46
fix: failing tests
2021-12-03 11:36:53 +05:30
Saqib Ansari
6736a89b4e
fix: failing tests
2021-12-02 15:54:02 +05:30
Saqib Ansari
a1cedc3ea0
fix: failing tests
2021-12-02 14:48:24 +05:30
Saqib Ansari
6f67bbca69
refactor(SLA): remove response_by_variance & resolution_by_variance
2021-12-02 13:39:05 +05:30
Saqib Ansari
79f8159ab9
test: issue closing after being on hold
2021-11-27 17:14:58 +05:30
Saqib Ansari
267cc35850
fix: failing tests
2021-11-27 16:47:45 +05:30
Saqib Ansari
214d0e367f
fix: remove leading whitespace
2021-11-26 20:20:38 +05:30
Saqib Ansari
a8c75b6862
refactor: application of SLA and its metrics
2021-11-26 20:16:21 +05:30
Saqib Ansari
210f593a49
refactor: SLA form fields
2021-11-26 15:49:17 +05:30
Saqib Ansari
c46c8dd6c5
feat: do not change variance if response or resolution is set
2021-11-24 19:23:31 +05:30
Saqib Ansari
1f060c0b0a
feat: find SLA based on customer group's ancestors
2021-11-24 14:00:18 +05:30
Saqib Ansari
9047e2b9dd
refactor: do not set default priority in isssues
2021-11-24 13:52:20 +05:30
Wolfram Schmidt
6907ad8adb
fix: add Email option to contact email field ( #28296 )
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* Update warranty_claim.json
Added the Email in option field of Contact Email so you are able to create a notification mapping to this field as reciever.
* Update warranty_claim.json
2021-11-09 17:32:57 +05:30
Ankush Menat
8fe5feb6a4
chore: remove all six compat code
2021-11-05 11:16:29 +05:30
Ankush Menat
6098e92ba9
chore: remove utf-8 compat code
2021-11-05 11:16:29 +05:30
Ankush Menat
4437eb0c4b
fix: remove bad description ( #27963 )
2021-10-14 20:03:37 +05:30
Shariq Ansari
790c1cda6f
fix: Removing unused fields from workspace JSON files #27612
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fix: Removing unused fields from workspace JSON files
2021-10-13 16:18:20 +05:30
Ganga Manoj
ad03eb25df
fix: Only calculate first_respone_time if SLA is set ( #27789 )
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Co-authored-by: Afshan <33727827+AfshanKhan@users.noreply.github.com>
2021-10-05 12:26:59 +05:30
Saqib Ansari
7ac02de613
fix: sync_jobs fails
2021-10-02 11:34:47 +05:30
Ganga Manoj
64fcd1a092
fix: make datetime objects readable ( #27301 )
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* fix: Make datetime objects readable
* fix: Remove unused imports
2021-09-03 12:54:47 +05:30
Chillar Anand
915b34391c
chore: Clean up imports ( #27302 )
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* chore: Added isort to pre-commit config
* chore: Sort imports with isort
* chore: Clean up imports with pycln
* chore: Sort imports with isort
* chore: Fix import issues
* chore: Clean up sider issues
* chore: Remove import errors from flake8 ignore list
* chore: Clean up lint issues
2021-09-02 16:44:59 +05:30
Ankush Menat
7d9819f352
fix: remove duplicate imports
2021-09-01 15:33:35 +05:30
Ankush Menat
ae55eab599
chore: remove deprecated and empty QUnit tests ( #27179 )
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* chore: remove deprecated and empty QUnit tests
* ci: fix UI test config
Testing library was added on Frappe, in order to reuse command testing
library has to be installed during setup process.
2021-08-26 20:43:06 +05:30
