diff --git a/erpnext/setup/doctype/email_digest/email_digest.py b/erpnext/setup/doctype/email_digest/email_digest.py
index 6524f5cc0a..e391d37216 100644
--- a/erpnext/setup/doctype/email_digest/email_digest.py
+++ b/erpnext/setup/doctype/email_digest/email_digest.py
@@ -377,8 +377,11 @@ class DocType:
 			* Execute get method
 			* Send email to recipients
 		"""
+		if not self.doc.recipient_list: return
+
 		self.sending = True
 		result, email_body = self.get()
+		
 		recipient_list = self.doc.recipient_list.split("\n")
 
 		# before sending, check if user is disabled or not
@@ -633,7 +636,7 @@ class DocType:
 						[
 							"<span style='font-size: 16px; font-weight: normal'>%s</span>" % bank['name'],
 							currency_amount_str % (currency, fmt_money(bank['value']))
-						] for bank in result['bank_balance']
+						] for bank in result.get('bank_balance', [])
 					]
 				}),
 				'idx': 400
diff --git a/erpnext/support/doctype/support_ticket/__init__.py b/erpnext/support/doctype/support_ticket/__init__.py
index 1b09fc95cc..e6cf07ed4f 100644
--- a/erpnext/support/doctype/support_ticket/__init__.py
+++ b/erpnext/support/doctype/support_ticket/__init__.py
@@ -63,7 +63,7 @@ class SupportMailbox(POP3Mailbox):
 				st = get_obj('Support Ticket', thread_id)
 				st.make_response_record(content, mail.mail['From'], content_type)
 				webnotes.conn.set(st.doc, 'status', 'Open')
-				update_feed(st.doc)
+				update_feed(st.doc, 'on_update')
 				# extract attachments
 				self.save_attachments(st.doc, mail.attachments)
 				return
@@ -84,7 +84,7 @@ class SupportMailbox(POP3Mailbox):
 			d.save(1)
 
 			# update feed
-			update_feed(d)
+			update_feed(d, 'on_update')
 
 			# send auto reply
 			self.send_auto_reply(d)