diff --git a/erpnext/public/js/communication.js b/erpnext/public/js/communication.js
index 5ce57b67df..bb2eaefc44 100644
--- a/erpnext/public/js/communication.js
+++ b/erpnext/public/js/communication.js
@@ -1,39 +1,45 @@
 frappe.ui.form.on("Communication", {
-	refresh: function(frm) {
+	refresh: (frm) => {
+		// setup custom Make button only if Communication is Email
+		if(frm.doc.communication_medium == "Email" && frm.doc.sent_or_received == "Received") {
+			frm.events.setup_custom_buttons(frm);
+		}
+	},
+
+	setup_custom_buttons: (frm) => {
+		let confirm_msg = "Are you sure you want to create {0} from this email";
 		if(frm.doc.reference_doctype !== "Issue") {
-			frm.add_custom_button(__("Issue"), function() {
-				frappe.confirm("Are you sure you want to create Issue from this email", function(){
+			frm.add_custom_button(__("Issue"), () => {
+				frappe.confirm(__(confirm_msg, [__("Issue")]), () => {
 					frm.trigger('make_issue_from_communication');
 				})
 			}, "Make");
 		}
 
 		if(!in_list(["Lead", "Opportunity"], frm.doc.reference_doctype)) {
-			frm.add_custom_button(__("Lead"), function() {
-				frappe.confirm("Are you sure you want to create Lead from this email", function(){
+			frm.add_custom_button(__("Lead"), () => {
+				frappe.confirm(__(confirm_msg, [__("Lead")]), () => {
 					frm.trigger('make_lead_from_communication');	
 				})
 			}, "Make");
 
-			frm.add_custom_button(__("Opportunity"), function() {
-				frappe.confirm("Are you sure you want to create Opportunity from this email", function(){
+			frm.add_custom_button(__("Opportunity"), () => {
+				frappe.confirm(__(confirm_msg, [__("Opportunity")]), () => {
 					frm.trigger('make_opportunity_from_communication');
 				})
 			}, "Make");
 		}
-
-
 		frm.page.set_inner_btn_group_as_primary(__("Make"));
 	},
 
-	make_lead_from_communication: function(frm) {
+	make_lead_from_communication: (frm) => {
 		return frappe.call({
 			method: "frappe.email.inbox.make_lead_from_communication",
 			args: {
 				communication: frm.doc.name
 			},
 			freeze: true,
-			callback: function(r) {
+			callback: (r) => {
 				if(r.message) {
 					frm.reload_doc()
 				}
@@ -41,14 +47,14 @@ frappe.ui.form.on("Communication", {
 		})
 	},
 
-	make_issue_from_communication: function(frm) {
+	make_issue_from_communication: (frm) => {
 		return frappe.call({
 			method: "frappe.email.inbox.make_issue_from_communication",
 			args: {
 				communication: frm.doc.name
 			},
 			freeze: true,
-			callback: function(r) {
+			callback: (r) => {
 				if(r.message) {
 					frm.reload_doc()
 				}
@@ -56,14 +62,14 @@ frappe.ui.form.on("Communication", {
 		})
 	},
 
-	make_opportunity_from_communication: function(frm) {
+	make_opportunity_from_communication: (frm) => {
 		return frappe.call({
 			method: "frappe.email.inbox.make_opportunity_from_communication",
 			args: {
 				communication: frm.doc.name
 			},
 			freeze: true,
-			callback: function(r) {
+			callback: (r) => {
 				if(r.message) {
 					frm.reload_doc()
 				}