fix: Update call_popup
- Setup missed & call ended listeners - Show contacts based on links
This commit is contained in:
Suraj Shetty
parent
c5248b30eb
commit
dcc9947d10
@ -352,7 +352,7 @@ def get_lead_with_phone_number(number):
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leads = frappe.get_all('Lead', or_filters={
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'phone': ['like', '%{}'.format(number)],
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'mobile_no': ['like', '%{}'.format(number)]
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}, limit=1)
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}, limit=1, order_by="creation DESC")
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lead = leads[0].name if leads else None
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@ -361,4 +361,4 @@ def get_lead_with_phone_number(number):
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def daily_open_lead():
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leads = frappe.get_all("Lead", filters = [["contact_date", "Between", [nowdate(), nowdate()]]])
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for lead in leads:
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frappe.db.set_value("Lead", lead.name, "status", "Open")
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frappe.db.set_value("Lead", lead.name, "status", "Open")
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@ -7,10 +7,103 @@ class CallPopup {
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}
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make() {
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frappe.utils.play_sound('incoming-call');
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this.dialog = new frappe.ui.Dialog({
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'static': true,
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'minimizable': true,
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'fields': [{
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'minimizable': true
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});
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this.dialog.get_close_btn().show();
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this.setup_dialog();
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this.set_call_status();
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frappe.utils.bind_actions_with_object(this.dialog.$body, this);
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this.dialog.$wrapper.addClass('call-popup');
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this.dialog.get_close_btn().unbind('click').click(this.close_modal.bind(this));
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this.dialog.show();
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}
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setup_dialog() {
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this.setup_call_details();
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this.dialog.$body.empty().append(this.caller_info);
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}
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set_indicator(color, blink=false) {
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let classes = `indicator ${color} ${blink ? 'blink': ''}`;
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this.dialog.header.find('.indicator').attr('class', classes);
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}
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set_call_status(call_status) {
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let title = '';
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call_status = call_status || this.call_log.status;
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if (['Ringing'].includes(call_status) || !call_status) {
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title = __('Incoming call from {0}', [this.get_caller_name() || this.caller_number]);
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this.set_indicator('blue', true);
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} else if (call_status === 'In Progress') {
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title = __('Call Connected');
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this.set_indicator('green');
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} else if (['No Answer', 'Missed'].includes(call_status)) {
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this.set_indicator('yellow');
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title = __('Call Missed');
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} else if (['Completed', 'Busy', 'Failed'].includes(call_status)) {
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this.set_indicator('red');
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title = __('Call Ended');
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} else {
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this.set_indicator('blue');
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title = call_status;
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}
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this.dialog.set_title(title);
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}
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update_call_log(call_log, missed) {
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this.call_log = call_log;
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this.set_call_status(missed ? 'Missed': null);
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}
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close_modal() {
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this.dialog.hide();
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delete erpnext.call_popup;
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}
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call_ended(call_log, missed) {
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frappe.utils.play_sound('call-disconnect');
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this.update_call_log(call_log, missed);
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setTimeout(() => {
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if (!this.dialog.get_value('call_summary')) {
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this.close_modal();
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}
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}, 60000);
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this.clear_listeners();
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}
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get_caller_name() {
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const contact_link = this.get_contact_link();
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return contact_link.link_title || contact_link.link_name;
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}
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get_contact_link() {
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let log = this.call_log;
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let contact_link = log.links.find(d => d.link_doctype === 'Contact');
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return contact_link || {};
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}
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setup_listener() {
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frappe.realtime.on(`call_${this.call_log.id}_ended`, call_log => {
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this.call_ended(call_log);
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});
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frappe.realtime.on(`call_${this.call_log.id}_missed`, call_log => {
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this.call_ended(call_log, true);
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});
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}
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clear_listeners() {
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frappe.realtime.off(`call_${this.call_log.id}_ended`);
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frappe.realtime.off(`call_${this.call_log.id}_missed`);
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}
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setup_call_details() {
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this.caller_info = $(`<div></div>`);
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this.call_details = new frappe.ui.FieldGroup({
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fields: [{
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'fieldname': 'name',
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'label': 'Name',
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'default': this.get_caller_name() || __('Unknown Caller'),
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@ -19,17 +112,17 @@ class CallPopup {
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}, {
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'fieldtype': 'Button',
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'label': __('Open Contact'),
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'click': () => frappe.set_route('Form', 'Contact', this.call_log.contact),
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'depends_on': () => this.call_log.contact
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}, {
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'fieldtype': 'Button',
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'label': __('Open Lead'),
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'click': () => frappe.set_route('Form', 'Lead', this.call_log.lead),
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'depends_on': () => this.call_log.lead
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'click': () => frappe.set_route('Form', 'Contact', this.get_contact_link().link_name),
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'depends_on': () => this.get_caller_name()
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}, {
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'fieldtype': 'Button',
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'label': __('Create New Contact'),
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'click': () => frappe.new_doc('Contact', { 'mobile_no': this.caller_number }),
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'click': this.create_new_contact.bind(this),
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'depends_on': () => !this.get_caller_name()
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}, {
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'fieldtype': 'Button',
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'label': __('Create New Customer'),
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'click': this.create_new_customer.bind(this),
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'depends_on': () => !this.get_caller_name()
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}, {
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'fieldtype': 'Button',
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@ -44,26 +137,9 @@ class CallPopup {
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'fieldtype': 'Data',
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'default': this.caller_number,
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'read_only': 1
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}, {
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'fielname': 'last_interaction',
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'fieldtype': 'Section Break',
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'label': __('Activity'),
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'depends_on': () => this.get_caller_name()
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}, {
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'fieldtype': 'Small Text',
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'label': __('Last Issue'),
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'fieldname': 'last_issue',
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'read_only': true,
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'depends_on': () => this.call_log.contact,
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'default': `<i class="text-muted">${__('No issue has been raised by the caller.')}<i>`
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}, {
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'fieldtype': 'Small Text',
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'label': __('Last Communication'),
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'fieldname': 'last_communication',
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'read_only': true,
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'default': `<i class="text-muted">${__('No communication found.')}<i>`
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}, {
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'fieldtype': 'Section Break',
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'hide_border': 1,
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}, {
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'fieldtype': 'Small Text',
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'label': __('Call Summary'),
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@ -72,7 +148,7 @@ class CallPopup {
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'fieldtype': 'Button',
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'label': __('Save'),
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'click': () => {
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const call_summary = this.dialog.get_value('call_summary');
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const call_summary = this.call_details.get_value('call_summary');
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if (!call_summary) return;
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frappe.xcall('erpnext.telephony.doctype.call_log.call_log.add_call_summary', {
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'call_log': this.call_log.name,
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@ -94,98 +170,29 @@ class CallPopup {
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});
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}
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}],
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body: this.caller_info
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});
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this.set_call_status();
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this.dialog.get_close_btn().show();
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this.make_last_interaction_section();
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this.dialog.$body.addClass('call-popup');
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this.dialog.set_secondary_action(this.close_modal.bind(this));
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frappe.utils.play_sound('incoming-call');
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this.dialog.show();
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this.call_details.make();
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}
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set_indicator(color, blink=false) {
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let classes = `indicator ${color} ${blink ? 'blink': ''}`;
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this.dialog.header.find('.indicator').attr('class', classes);
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is_known_caller() {
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return Boolean(this.get_caller_name());
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}
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set_call_status(call_status) {
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let title = '';
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call_status = call_status || this.call_log.status;
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if (['Ringing'].includes(call_status) || !call_status) {
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title = __('Incoming call from {0}', [this.get_caller_name() || this.caller_number]);
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this.set_indicator('blue', true);
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} else if (call_status === 'In Progress') {
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title = __('Call Connected');
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this.set_indicator('yellow');
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} else if (call_status === 'Missed') {
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this.set_indicator('red');
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title = __('Call Missed');
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} else if (['Completed', 'Disconnected'].includes(call_status)) {
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this.set_indicator('red');
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title = __('Call Disconnected');
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} else {
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this.set_indicator('blue');
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title = call_status;
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}
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this.dialog.set_title(title);
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create_new_customer() {
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// to avoid quick entry form
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const new_customer = frappe.model.get_new_doc('Customer');
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new_customer.mobile_no = this.caller_number;
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frappe.set_route('Form', new_customer.doctype, new_customer.name);
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}
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update_call_log(call_log) {
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this.call_log = call_log;
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this.set_call_status();
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}
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close_modal() {
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this.dialog.hide();
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delete erpnext.call_popup;
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}
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call_disconnected(call_log) {
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frappe.utils.play_sound('call-disconnect');
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this.update_call_log(call_log);
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setTimeout(() => {
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if (!this.dialog.get_value('call_summary')) {
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this.close_modal();
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}
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}, 30000);
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}
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make_last_interaction_section() {
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frappe.xcall('erpnext.crm.doctype.utils.get_last_interaction', {
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'contact': this.call_log.contact,
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'lead': this.call_log.lead
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}).then(data => {
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const comm_field = this.dialog.get_field('last_communication');
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if (data.last_communication) {
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const comm = data.last_communication;
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comm_field.set_value(comm.content);
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}
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if (data.last_issue) {
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const issue = data.last_issue;
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const issue_field = this.dialog.get_field("last_issue");
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issue_field.set_value(issue.subject);
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issue_field.$wrapper.append(`
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<a class="text-medium" href="/app/issue?customer=${issue.customer}">
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${__('View all issues from {0}', [issue.customer])}
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</a>
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`);
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}
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});
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}
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get_caller_name() {
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let log = this.call_log;
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return log.contact_name || log.lead_name;
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}
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setup_listener() {
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frappe.realtime.on(`call_${this.call_log.id}_disconnected`, call_log => {
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this.call_disconnected(call_log);
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// Remove call disconnect listener after the call is disconnected
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frappe.realtime.off(`call_${this.call_log.id}_disconnected`);
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});
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create_new_contact() {
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// TODO: fix new_doc, it should accept child table values
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const new_contact = frappe.model.get_new_doc('Contact');
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const phone_no = frappe.model.add_child(new_contact, 'Contact Phone', 'phone_nos');
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phone_no.phone = this.caller_number;
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phone_no.is_primary_mobile_no = 1;
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frappe.set_route('Form', new_contact.doctype, new_contact.name);
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}
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}
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@ -200,3 +207,5 @@ $(document).on('app_ready', function () {
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}
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});
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});
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window.CallPopup = CallPopup;
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