From cee2b8ff4dfd462f2468f77a0bb810c4b86d1a8b Mon Sep 17 00:00:00 2001
From: Rushabh Mehta <rmehta@gmail.com>
Date: Wed, 28 Nov 2012 10:47:51 +0530
Subject: [PATCH] support ticket: updated signature, doctype: create py if not
 exists

---
 public/js/communication.js                    | 26 ++++++++++++++-----
 .../doctype/support_ticket/support_ticket.txt | 16 ++++++++++--
 2 files changed, 33 insertions(+), 9 deletions(-)

diff --git a/public/js/communication.js b/public/js/communication.js
index ca316cf803..70a08affec 100644
--- a/public/js/communication.js
+++ b/public/js/communication.js
@@ -20,6 +20,10 @@ erpnext.CommunicationView = Class.extend({
 		this.comm_list = [];
 		$.extend(this, opts);
 		
+		if(this.doc.__islocal) {
+			return;
+		}
+		
 		this.list.sort(function(a, b) { return 
 			(new Date(a.modified) > new Date(b.modified)) 
 			? -1 : 1; })
@@ -69,14 +73,15 @@ erpnext.CommunicationView = Class.extend({
 				{label:"Subject", fieldtype:"Data", reqd: 1},
 				{label:"Message", fieldtype:"Text Editor", reqd: 1, fieldname:"content"},
 				{label:"Send Email", fieldtype:"Check"},
-				{label:"Send", fieldtype:"Button"},
+				{label:"Add Reply", fieldtype:"Button"},
 			]
 		});
 		
 		$(d.fields_dict.send_email.input).attr("checked", "checked")
-		$(d.fields_dict.send.input).click(function() {
+		$(d.fields_dict.add_reply.input).click(function() {
 			var args = d.get_values();
 			if(!args) return;
+			$(this).set_working();
 			wn.call({
 				method:"support.doctype.communication.communication.make",
 				args: $.extend(args, {
@@ -93,8 +98,15 @@ erpnext.CommunicationView = Class.extend({
 			});
 		});
 		
-		d.fields_dict.content.input.set_input("<p></p><p></p>=== In response to ===<p></p>" 
-			+ me.list[0].content)
+		if(me.list.length > 0) {
+			d.fields_dict.content.input.set_input("<p></p>"
+				+ (wn.boot.profile.email_signature || "")
+				+"<p></p>"
+				+"-----In response to-----<p></p>" 
+				+ me.list[0].content)			
+		} else {
+			
+		}
 		$(d.fields_dict.subject.input).val(this.doc.subject || "").change();
 		
 		d.show();
@@ -108,7 +120,7 @@ erpnext.CommunicationView = Class.extend({
 		}
 		if(!doc.sender) doc.sender = "[unknown sender]";
 		doc.sender = doc.sender.replace(/</, "&lt;").replace(/>/, "&gt;");
-		doc.content = doc.content.split("=== In response to ===")[0];
+		doc.content = doc.content.split("-----In response to-----")[0];
 		doc.content = doc.content.split("-----Original Message-----")[0];
 	},
 	make_line: function(doc) {
@@ -117,8 +129,8 @@ erpnext.CommunicationView = Class.extend({
 				<p><b>%(sender)s on %(when)s</b> \
 					<a href="#Form/Communication/%(name)s" style="font-size: 90%">\
 						Show Details</a></p>\
-				<div class="comm-content" style="border-top: 1px solid #ddd; padding: 10px; \
-					display: none;"></div>\
+				<div class="comm-content" style="border-top: 1px solid #ddd; \
+					padding: 10px; overflow-x: auto; display: none;"></div>\
 			</td></tr>', doc))
 			.appendTo(this.body)
 			.css({"cursor":"pointer"})
diff --git a/support/doctype/support_ticket/support_ticket.txt b/support/doctype/support_ticket/support_ticket.txt
index 3878d27ebd..fc0c575657 100644
--- a/support/doctype/support_ticket/support_ticket.txt
+++ b/support/doctype/support_ticket/support_ticket.txt
@@ -4,7 +4,7 @@
   "docstatus": 0, 
   "creation": "2012-11-02 17:17:05", 
   "modified_by": "Administrator", 
-  "modified": "2012-11-27 18:21:06"
+  "modified": "2012-11-28 10:45:19"
  }, 
  {
   "autoname": "naming_series:", 
@@ -69,11 +69,17 @@
   "doctype": "DocField", 
   "label": "Subject", 
   "fieldname": "subject", 
-  "fieldtype": "Text", 
+  "fieldtype": "Data", 
   "reqd": 1, 
   "permlevel": 0, 
   "in_filter": 1
  }, 
+ {
+  "doctype": "DocField", 
+  "fieldname": "cb00", 
+  "fieldtype": "Column Break", 
+  "permlevel": 0
+ }, 
  {
   "oldfieldtype": "Data", 
   "doctype": "DocField", 
@@ -86,6 +92,12 @@
   "permlevel": 0, 
   "in_filter": 1
  }, 
+ {
+  "doctype": "DocField", 
+  "fieldname": "sb00", 
+  "fieldtype": "Section Break", 
+  "permlevel": 0
+ }, 
  {
   "oldfieldtype": "Text", 
   "doctype": "DocField",