patch: add priority in service level and agreement
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@ -604,4 +604,4 @@ execute:frappe.delete_doc("Report", "Inactive Items")
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erpnext.patches.v11_1.delete_scheduling_tool
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erpnext.patches.v11_1.delete_scheduling_tool
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erpnext.patches.v12_0.make_custom_fields_for_bank_remittance
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erpnext.patches.v12_0.make_custom_fields_for_bank_remittance
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execute:frappe.delete_doc_if_exists("Page", "support-analytics")
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execute:frappe.delete_doc_if_exists("Page", "support-analytics")
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erpnext.patches.v12_0.set_priority_for_issue
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erpnext.patches.v12_0.set_priority_for_support
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@ -1,17 +0,0 @@
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import frappe
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def execute():
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frappe.reload_doc("support", "doctype", "issue_priority")
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priorities = frappe.get_meta("Issue").get_field("priority").options.split("\n")
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for priority in priorities:
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frappe.get_doc({
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"doctype": "Issue Priority",
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"name":priority
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}).insert(ignore_permissions=True)
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frappe.reload_doc("support", "doctype", "issue")
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for issue in frappe.get_list("Issue", fields=["name", "priority"]):
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frappe.db.set_value("Issue", issue.name, "priority", issue.priority)
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47
erpnext/patches/v12_0/set_priority_for_support.py
Normal file
47
erpnext/patches/v12_0/set_priority_for_support.py
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@ -0,0 +1,47 @@
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import frappe
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def execute():
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frappe.reload_doc("support", "doctype", "issue_priority")
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priorities = frappe.get_meta("Issue").get_field("priority").options.split("\n")
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for priority in priorities:
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frappe.get_doc({
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"doctype": "Issue Priority",
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"name":priority
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}).insert(ignore_permissions=True)
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frappe.reload_doc("support", "doctype", "issue")
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frappe.reload_doc("support", "doctype", "service_level")
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frappe.reload_doc("support", "doctype", "service_level_agreement")
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for issue in frappe.get_list("Issue", fields=["name", "priority"]):
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frappe.db.set_value("Issue", issue.name, "priority", issue.priority)
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for service_level in frappe.get_list("Service Level", fields=["name", "priority", "response_time", "response_time_period",
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"resolution_time", "resolution_time_period"]):
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doc = frappe.get_doc("Service Level", service_level.name)
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doc.update("priorities": [{
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"priority": service_level.priority,
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"default_priority": 1,
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"response_time": service_level.response_time,
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"response_time_period": service_level.response_time_period,
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"resolution_time": service_level.resolution_time,
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"resolution_time_period": service_level.resolution_time_period
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}])
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doc.save(ignore_permissions=True)
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for service_level_agreement in frappe.get_list("Service Level Agreement", fields=["name", "priority", "response_time", "response_time_period",
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"resolution_time", "resolution_time_period"]):
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doc = frappe.get_doc("Service Level", service_level_agreement.name)
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doc.update("priorities": [{
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"priority": service_level_agreement.priority,
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"default_priority": 1,
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"response_time": service_level_agreement.response_time,
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"response_time_period": service_level_agreement.response_time_period,
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"resolution_time": service_level_agreement.resolution_time,
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"resolution_time_period": service_level_agreement.resolution_time_period
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}])
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doc.save(ignore_permissions=True)
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