diff --git a/erpnext/support/doctype/support_ticket/support_ticket.js b/erpnext/support/doctype/support_ticket/support_ticket.js
index 2b379db432..397ee8d769 100644
--- a/erpnext/support/doctype/support_ticket/support_ticket.js
+++ b/erpnext/support/doctype/support_ticket/support_ticket.js
@@ -84,7 +84,7 @@ $.extend(cur_frm.cscript, {
 	Send: function(doc, dt, dn) {
 		$c_obj([doc], 'send_response', '', function(r,rt) {
 			locals[dt][dn].new_response = '';
-			if(!r.exc) {
+			if(!(r.exc || r.server_messages)) {
 				cur_frm.refresh();
 			}
 		});