diff --git a/erpnext/public/js/controllers/transaction.js b/erpnext/public/js/controllers/transaction.js
index 524a95804f..2ffc728df0 100644
--- a/erpnext/public/js/controllers/transaction.js
+++ b/erpnext/public/js/controllers/transaction.js
@@ -552,7 +552,8 @@ erpnext.TransactionController = erpnext.taxes_and_totals.extend({
 									if (show_batch_dialog)
 										return frappe.db.get_value("Item", item.item_code, ["has_batch_no", "has_serial_no"])
 											.then((r) => {
-												if(r.message.has_batch_no || r.message.has_serial_no) {
+												if (r.message &&
+													(r.message.has_batch_no || r.message.has_serial_no)) {
 													frappe.flags.hide_serial_batch_dialog = false;
 												}
 											});