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fix(patch): set_priority_for_support.py (#18255)

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Rushabh Mehta 2019-07-11 17:14:29 +05:30 committed by Nabin Hait
parent b390b70ee3
commit af88e15e92
1 changed files with 14 additions and 9 deletions
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23
erpnext/patches/v12_0/set_priority_for_support.py
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@ -33,19 +33,23 @@ def set_priorities_service_level():
service_level_priorities = frappe.get_list("Service Level", fields=["name", "priority", "response_time", "response_time_period", "resolution_time", "resolution_time_period"])
frappe.reload_doc("support", "doctype", "service_level")
frappe.reload_doc("support", "doctype", "support_settings")
frappe.db.set_value('Support Settings', None, 'track_service_level_agreement', 1)
for service_level in service_level_priorities:
if service_level:
doc = frappe.get_doc("Service Level", service_level.name)
doc.append("priorities", {
"priority": service_level.priority,
"default_priority": 1,
"response_time": service_level.response_time,
"response_time_period": service_level.response_time_period,
"resolution_time": service_level.resolution_time,
"resolution_time_period": service_level.resolution_time_period
})
doc.save(ignore_permissions=True)
if not doc.priorities:
doc.append("priorities", {
"priority": service_level.priority,
"default_priority": 1,
"response_time": service_level.response_time,
"response_time_period": service_level.response_time_period,
"resolution_time": service_level.resolution_time,
"resolution_time_period": service_level.resolution_time_period
})
doc.flags.ignore_validate = True
doc.save(ignore_permissions=True)
except frappe.db.TableMissingError:
frappe.reload_doc("support", "doctype", "service_level")
@ -73,6 +77,7 @@ def set_priorities_service_level_agreement():
"resolution_time": service_level_agreement.resolution_time,
"resolution_time_period": service_level_agreement.resolution_time_period
})
doc.flags.ignore_validate = True
doc.save(ignore_permissions=True)
except frappe.db.TableMissingError:
frappe.reload_doc("support", "doctype", "service_level_agreement")