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fix: Only calculate first_respone_time if SLA is set (#27789)

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Co-authored-by: Afshan <33727827+AfshanKhan@users.noreply.github.com>
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Ganga Manoj 2021-10-05 12:26:59 +05:30 committed by GitHub
parent 065a2ce983
commit ad03eb25df
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erpnext/support/doctype/issue/issue.py
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@ -228,7 +228,7 @@ def get_time_in_timedelta(time):
def set_first_response_time(communication, method): def set_first_response_time(communication, method):
if communication.get('reference_doctype') == "Issue": if communication.get('reference_doctype') == "Issue":
issue = get_parent_doc(communication) issue = get_parent_doc(communication)
if is_first_response(issue): if is_first_response(issue) and issue.service_level_agreement:
first_response_time = calculate_first_response_time(issue, get_datetime(issue.first_responded_on)) first_response_time = calculate_first_response_time(issue, get_datetime(issue.first_responded_on))
issue.db_set("first_response_time", first_response_time) issue.db_set("first_response_time", first_response_time)