From 9dd1e5d7289421ae7ee2772fd9d806d2e81cb40c Mon Sep 17 00:00:00 2001
From: Anand Doshi <anand@iwebnotes.com>
Date: Thu, 5 Jan 2012 17:39:42 +0530
Subject: [PATCH] Support Ticket Naming Series

---
 .../doctype/support_ticket/support_ticket.py  |  4 +++
 .../doctype/support_ticket/support_ticket.txt | 30 ++++++++++++-------
 2 files changed, 24 insertions(+), 10 deletions(-)

diff --git a/erpnext/support/doctype/support_ticket/support_ticket.py b/erpnext/support/doctype/support_ticket/support_ticket.py
index c71304a0f7..709c7638a5 100644
--- a/erpnext/support/doctype/support_ticket/support_ticket.py
+++ b/erpnext/support/doctype/support_ticket/support_ticket.py
@@ -1,4 +1,5 @@
 import webnotes
+from webnotes.model.doc import make_autoname
 
 from utilities.transaction_base import TransactionBase
 from home import update_feed
@@ -8,6 +9,9 @@ class DocType(TransactionBase):
 		self.doc = doc
 		self.doclist = doclist
 
+	def autoname(self):
+		self.doc.name = make_autoname(self.doc.naming_series+'.#####')
+
 	def send_response(self):
 		"""
 			Adds a new response to the ticket and sends an email to the sender
diff --git a/erpnext/support/doctype/support_ticket/support_ticket.txt b/erpnext/support/doctype/support_ticket/support_ticket.txt
index 0e3dee6590..bcdda149f0 100644
--- a/erpnext/support/doctype/support_ticket/support_ticket.txt
+++ b/erpnext/support/doctype/support_ticket/support_ticket.txt
@@ -3,9 +3,9 @@
 
 	# These values are common in all dictionaries
 	{
-		'creation': '2011-05-23 10:00:38',
+		'creation': '2011-05-23 12:37:01',
 		'docstatus': 0,
-		'modified': '2011-12-27 17:40:25',
+		'modified': '2012-01-05 16:29:45',
 		'modified_by': 'Administrator',
 		'owner': 'Administrator'
 	},
@@ -15,8 +15,8 @@
 		'_last_update': '1311584009',
 		'allow_attach': 1,
 		'allow_trash': 1,
-		'autoname': 'SUP.######',
 		'colour': 'White:FFF',
+		'default_print_format': 'Standard',
 		'doctype': 'DocType',
 		'module': 'Support',
 		'name': '__common__',
@@ -26,7 +26,7 @@
 		'show_in_menu': 0,
 		'subject': '%(subject)s',
 		'tag_fields': 'status,allocated_to',
-		'version': 149
+		'version': 153
 	},
 
 	# These values are common for all DocField
@@ -41,6 +41,7 @@
 	# These values are common for all DocPerm
 	{
 		'amend': 0,
+		'cancel': 0,
 		'doctype': 'DocPerm',
 		'name': '__common__',
 		'parent': 'Support Ticket',
@@ -58,7 +59,6 @@
 
 	# DocPerm
 	{
-		'cancel': 0,
 		'create': 1,
 		'doctype': 'DocPerm',
 		'permlevel': 0,
@@ -68,7 +68,6 @@
 
 	# DocPerm
 	{
-		'cancel': 0,
 		'create': 1,
 		'doctype': 'DocPerm',
 		'permlevel': 0,
@@ -78,7 +77,6 @@
 
 	# DocPerm
 	{
-		'cancel': 1,
 		'create': 1,
 		'doctype': 'DocPerm',
 		'permlevel': 0,
@@ -88,7 +86,6 @@
 
 	# DocPerm
 	{
-		'cancel': 0,
 		'create': 0,
 		'doctype': 'DocPerm',
 		'permlevel': 1,
@@ -98,7 +95,6 @@
 
 	# DocPerm
 	{
-		'cancel': 0,
 		'create': 0,
 		'doctype': 'DocPerm',
 		'permlevel': 2,
@@ -187,7 +183,6 @@
 		'doctype': 'DocField',
 		'fieldtype': 'Button',
 		'label': 'Send',
-		'options': 'send_response',
 		'permlevel': 0
 	},
 
@@ -392,5 +387,20 @@
 		'no_copy': 1,
 		'permlevel': 0,
 		'print_hide': 1
+	},
+
+	# DocField
+	{
+		'doctype': 'DocField',
+		'fieldname': 'naming_series',
+		'fieldtype': 'Select',
+		'hidden': 1,
+		'label': 'Series',
+		'no_copy': 1,
+		'options': 'SUP',
+		'permlevel': 0,
+		'print_hide': 1,
+		'reqd': 0,
+		'search_index': 0
 	}
 ]
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