support ticket patch

patches/patch.py

@@ -1321,3 +1321,4 @@ def execute(patch_no):
 		delete_doc('DocType', 'Support Email Settings')
 
 		reload_doc('support','doctype','support_ticket')
+		sql("delete from tabDocField where fieldname='problem_description' and parent='Support Ticket'")

support/doctype/support_ticket/support_ticket.txt

@@ -3,16 +3,16 @@
 
 	# These values are common in all dictionaries
 	{
-		'creation': '2011-05-23 14:50:46',
+		'creation': '2011-05-23 09:01:10',
 		'docstatus': 0,
-		'modified': '2011-07-06 09:25:53',
+		'modified': '2011-07-25 14:45:28',
 		'modified_by': 'Administrator',
 		'owner': 'Administrator'
 	},
 
 	# These values are common for all DocType
 	{
-		'_last_update': '1309771514',
+		'_last_update': '1311584009',
 		'allow_trash': 1,
 		'autoname': 'SUP.######',
 		'colour': 'White:FFF',
@@ -24,8 +24,8 @@
 		'server_code_error': ' ',
 		'show_in_menu': 0,
 		'subject': '%(subject)s',
-		'tag_fields': 'status',
-		'version': 150
+		'tag_fields': 'status,allocated_to',
+		'version': 144
 	},
 
 	# These values are common for all DocField
@@ -131,7 +131,7 @@
 	{
 		'doctype': 'DocField',
 		'fieldname': 'subject',
-		'fieldtype': 'Small Text',
+		'fieldtype': 'Text',
 		'idx': 2,
 		'in_filter': 1,
 		'label': 'Subject',
@@ -168,24 +168,12 @@
 		'reqd': 0
 	},
 
-	# DocField
-	{
-		'doctype': 'DocField',
-		'fieldname': 'problem_description',
-		'fieldtype': 'Text',
-		'idx': 5,
-		'label': 'Problem Description',
-		'oldfieldname': 'problem_description',
-		'oldfieldtype': 'Text',
-		'permlevel': 0
-	},
-
 	# DocField
 	{
 		'depends_on': 'eval:!doc.__islocal',
 		'doctype': 'DocField',
 		'fieldtype': 'HTML',
-		'idx': 6,
+		'idx': 5,
 		'label': 'Thread HTML',
 		'permlevel': 1
 	},
@@ -196,7 +184,7 @@
 		'doctype': 'DocField',
 		'fieldname': 'new_response',
 		'fieldtype': 'Text',
-		'idx': 7,
+		'idx': 6,
 		'label': 'New Response',
 		'permlevel': 0
 	},
@@ -206,9 +194,8 @@
 		'depends_on': 'eval:!doc.__islocal',
 		'doctype': 'DocField',
 		'fieldtype': 'Button',
-		'idx': 8,
+		'idx': 7,
 		'label': 'Send',
-		'options': 'send_response',
 		'permlevel': 0
 	},
 
@@ -217,7 +204,7 @@
 		'colour': 'White:FFF',
 		'doctype': 'DocField',
 		'fieldtype': 'Section Break',
-		'idx': 9,
+		'idx': 8,
 		'label': 'Additional Info',
 		'permlevel': 1
 	},
@@ -227,7 +214,7 @@
 		'depends_on': 'eval:!doc.__islocal',
 		'doctype': 'DocField',
 		'fieldtype': 'Column Break',
-		'idx': 10,
+		'idx': 9,
 		'oldfieldtype': 'Column Break',
 		'permlevel': 1,
 		'width': '50%'
@@ -239,7 +226,7 @@
 		'doctype': 'DocField',
 		'fieldname': 'customer',
 		'fieldtype': 'Link',
-		'idx': 11,
+		'idx': 10,
 		'in_filter': 1,
 		'label': 'Customer',
 		'oldfieldname': 'customer',
@@ -257,7 +244,7 @@
 		'doctype': 'DocField',
 		'fieldname': 'customer_name',
 		'fieldtype': 'Data',
-		'idx': 12,
+		'idx': 11,
 		'in_filter': 1,
 		'label': 'Customer Name',
 		'oldfieldname': 'customer_name',
@@ -272,7 +259,7 @@
 		'doctype': 'DocField',
 		'fieldname': 'address_display',
 		'fieldtype': 'Small Text',
-		'idx': 13,
+		'idx': 12,
 		'label': 'Address',
 		'permlevel': 2
 	},
@@ -282,7 +269,7 @@
 		'doctype': 'DocField',
 		'fieldname': 'contact_display',
 		'fieldtype': 'Data',
-		'idx': 14,
+		'idx': 13,
 		'label': 'Contact Name',
 		'permlevel': 2
 	},
@@ -292,7 +279,7 @@
 		'doctype': 'DocField',
 		'fieldname': 'contact_mobile',
 		'fieldtype': 'Data',
-		'idx': 15,
+		'idx': 14,
 		'label': 'Mobile No',
 		'permlevel': 2
 	},
@@ -302,7 +289,7 @@
 		'doctype': 'DocField',
 		'fieldname': 'contact_email',
 		'fieldtype': 'Data',
-		'idx': 16,
+		'idx': 15,
 		'label': 'Contact Email',
 		'oldfieldname': 'contact_no',
 		'oldfieldtype': 'Data',
@@ -315,7 +302,7 @@
 		'doctype': 'DocField',
 		'fieldname': 'opening_date',
 		'fieldtype': 'Date',
-		'idx': 17,
+		'idx': 16,
 		'label': 'Opening Date',
 		'no_copy': 1,
 		'oldfieldname': 'opening_date',
@@ -328,7 +315,7 @@
 		'doctype': 'DocField',
 		'fieldname': 'opening_time',
 		'fieldtype': 'Time',
-		'idx': 18,
+		'idx': 17,
 		'label': 'Opening Time',
 		'no_copy': 1,
 		'oldfieldname': 'opening_time',
@@ -341,19 +328,18 @@
 		'depends_on': 'eval:!doc.__islocal',
 		'doctype': 'DocField',
 		'fieldtype': 'Column Break',
-		'idx': 19,
+		'idx': 18,
 		'oldfieldtype': 'Column Break',
 		'permlevel': 1
 	},
 
 	# DocField
 	{
-		'colour': 'White:FFF',
 		'depends_on': 'eval:!doc.__islocal',
 		'doctype': 'DocField',
 		'fieldname': 'allocated_to',
 		'fieldtype': 'Link',
-		'idx': 20,
+		'idx': 19,
 		'in_filter': 1,
 		'label': 'Allocated To',
 		'oldfieldname': 'allocated_to',
@@ -368,8 +354,8 @@
 		'depends_on': 'eval:!doc.__islocal',
 		'doctype': 'DocField',
 		'fieldname': 'resolution_details',
-		'fieldtype': 'Small Text',
-		'idx': 21,
+		'fieldtype': 'Text',
+		'idx': 20,
 		'label': 'Resolution Details',
 		'no_copy': 1,
 		'oldfieldname': 'resolution_details',
@@ -379,12 +365,11 @@
 
 	# DocField
 	{
-		'colour': 'White:FFF',
 		'depends_on': 'eval:!doc.__islocal',
 		'doctype': 'DocField',
 		'fieldname': 'resolution_date',
 		'fieldtype': 'Date',
-		'idx': 22,
+		'idx': 21,
 		'in_filter': 0,
 		'label': 'Resolution Date',
 		'no_copy': 1,
@@ -400,7 +385,7 @@
 		'doctype': 'DocField',
 		'fieldname': 'resolution_time',
 		'fieldtype': 'Time',
-		'idx': 23,
+		'idx': 22,
 		'label': 'Resolution Time',
 		'oldfieldname': 'resolution_time',
 		'oldfieldtype': 'Time',
@@ -414,7 +399,7 @@
 		'fieldname': 'content_type',
 		'fieldtype': 'Data',
 		'hidden': 1,
-		'idx': 24,
+		'idx': 23,
 		'label': 'Content Type',
 		'permlevel': 0
 	}