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support ticket patch

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This commit is contained in:
Rushabh Mehta 2011-07-25 14:45:42 +05:30
parent 933893f20a
commit 9b8fad2baa
2 changed files with 28 additions and 42 deletions
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3
patches/patch.py
View File

@ -1320,4 +1320,5 @@ def execute(patch_no):
from webnotes.model import delete_doc
delete_doc('DocType', 'Support Email Settings')
reload_doc('support','doctype','support_ticket')
reload_doc('support','doctype','support_ticket')
sql("delete from tabDocField where fieldname='problem_description' and parent='Support Ticket'")

67
support/doctype/support_ticket/support_ticket.txt
View File

@ -3,16 +3,16 @@
# These values are common in all dictionaries
{
'creation': '2011-05-23 14:50:46',
'creation': '2011-05-23 09:01:10',
'docstatus': 0,
'modified': '2011-07-06 09:25:53',
'modified': '2011-07-25 14:45:28',
'modified_by': 'Administrator',
'owner': 'Administrator'
},
# These values are common for all DocType
{
'_last_update': '1309771514',
'_last_update': '1311584009',
'allow_trash': 1,
'autoname': 'SUP.######',
'colour': 'White:FFF',
@ -24,8 +24,8 @@
'server_code_error': ' ',
'show_in_menu': 0,
'subject': '%(subject)s',
'tag_fields': 'status',
'version': 150
'tag_fields': 'status,allocated_to',
'version': 144
},
# These values are common for all DocField
@ -131,7 +131,7 @@
{
'doctype': 'DocField',
'fieldname': 'subject',
'fieldtype': 'Small Text',
'fieldtype': 'Text',
'idx': 2,
'in_filter': 1,
'label': 'Subject',
@ -168,24 +168,12 @@
'reqd': 0
},
# DocField
{
'doctype': 'DocField',
'fieldname': 'problem_description',
'fieldtype': 'Text',
'idx': 5,
'label': 'Problem Description',
'oldfieldname': 'problem_description',
'oldfieldtype': 'Text',
'permlevel': 0
},
# DocField
{
'depends_on': 'eval:!doc.__islocal',
'doctype': 'DocField',
'fieldtype': 'HTML',
'idx': 6,
'idx': 5,
'label': 'Thread HTML',
'permlevel': 1
},
@ -196,7 +184,7 @@
'doctype': 'DocField',
'fieldname': 'new_response',
'fieldtype': 'Text',
'idx': 7,
'idx': 6,
'label': 'New Response',
'permlevel': 0
},
@ -206,9 +194,8 @@
'depends_on': 'eval:!doc.__islocal',
'doctype': 'DocField',
'fieldtype': 'Button',
'idx': 8,
'idx': 7,
'label': 'Send',
'options': 'send_response',
'permlevel': 0
},
@ -217,7 +204,7 @@
'colour': 'White:FFF',
'doctype': 'DocField',
'fieldtype': 'Section Break',
'idx': 9,
'idx': 8,
'label': 'Additional Info',
'permlevel': 1
},
@ -227,7 +214,7 @@
'depends_on': 'eval:!doc.__islocal',
'doctype': 'DocField',
'fieldtype': 'Column Break',
'idx': 10,
'idx': 9,
'oldfieldtype': 'Column Break',
'permlevel': 1,
'width': '50%'
@ -239,7 +226,7 @@
'doctype': 'DocField',
'fieldname': 'customer',
'fieldtype': 'Link',
'idx': 11,
'idx': 10,
'in_filter': 1,
'label': 'Customer',
'oldfieldname': 'customer',
@ -257,7 +244,7 @@
'doctype': 'DocField',
'fieldname': 'customer_name',
'fieldtype': 'Data',
'idx': 12,
'idx': 11,
'in_filter': 1,
'label': 'Customer Name',
'oldfieldname': 'customer_name',
@ -272,7 +259,7 @@
'doctype': 'DocField',
'fieldname': 'address_display',
'fieldtype': 'Small Text',
'idx': 13,
'idx': 12,
'label': 'Address',
'permlevel': 2
},
@ -282,7 +269,7 @@
'doctype': 'DocField',
'fieldname': 'contact_display',
'fieldtype': 'Data',
'idx': 14,
'idx': 13,
'label': 'Contact Name',
'permlevel': 2
},
@ -292,7 +279,7 @@
'doctype': 'DocField',
'fieldname': 'contact_mobile',
'fieldtype': 'Data',
'idx': 15,
'idx': 14,
'label': 'Mobile No',
'permlevel': 2
},
@ -302,7 +289,7 @@
'doctype': 'DocField',
'fieldname': 'contact_email',
'fieldtype': 'Data',
'idx': 16,
'idx': 15,
'label': 'Contact Email',
'oldfieldname': 'contact_no',
'oldfieldtype': 'Data',
@ -315,7 +302,7 @@
'doctype': 'DocField',
'fieldname': 'opening_date',
'fieldtype': 'Date',
'idx': 17,
'idx': 16,
'label': 'Opening Date',
'no_copy': 1,
'oldfieldname': 'opening_date',
@ -328,7 +315,7 @@
'doctype': 'DocField',
'fieldname': 'opening_time',
'fieldtype': 'Time',
'idx': 18,
'idx': 17,
'label': 'Opening Time',
'no_copy': 1,
'oldfieldname': 'opening_time',
@ -341,19 +328,18 @@
'depends_on': 'eval:!doc.__islocal',
'doctype': 'DocField',
'fieldtype': 'Column Break',
'idx': 19,
'idx': 18,
'oldfieldtype': 'Column Break',
'permlevel': 1
},
# DocField
{
'colour': 'White:FFF',
'depends_on': 'eval:!doc.__islocal',
'doctype': 'DocField',
'fieldname': 'allocated_to',
'fieldtype': 'Link',
'idx': 20,
'idx': 19,
'in_filter': 1,
'label': 'Allocated To',
'oldfieldname': 'allocated_to',
@ -368,8 +354,8 @@
'depends_on': 'eval:!doc.__islocal',
'doctype': 'DocField',
'fieldname': 'resolution_details',
'fieldtype': 'Small Text',
'idx': 21,
'fieldtype': 'Text',
'idx': 20,
'label': 'Resolution Details',
'no_copy': 1,
'oldfieldname': 'resolution_details',
@ -379,12 +365,11 @@
# DocField
{
'colour': 'White:FFF',
'depends_on': 'eval:!doc.__islocal',
'doctype': 'DocField',
'fieldname': 'resolution_date',
'fieldtype': 'Date',
'idx': 22,
'idx': 21,
'in_filter': 0,
'label': 'Resolution Date',
'no_copy': 1,
@ -400,7 +385,7 @@
'doctype': 'DocField',
'fieldname': 'resolution_time',
'fieldtype': 'Time',
'idx': 23,
'idx': 22,
'label': 'Resolution Time',
'oldfieldname': 'resolution_time',
'oldfieldtype': 'Time',
@ -414,7 +399,7 @@
'fieldname': 'content_type',
'fieldtype': 'Data',
'hidden': 1,
'idx': 24,
'idx': 23,
'label': 'Content Type',
'permlevel': 0
}