diff --git a/maintenance/doctype/support_ticket/support_ticket.txt b/maintenance/doctype/support_ticket/support_ticket.txt new file mode 100644 index 0000000000..267dade230 --- /dev/null +++ b/maintenance/doctype/support_ticket/support_ticket.txt @@ -0,0 +1,1037 @@ +[ + { + '_last_update': '1308914721', + 'allow_attach': None, + 'allow_copy': None, + 'allow_email': None, + 'allow_print': None, + 'allow_rename': None, + 'allow_trash': 1, + 'autoname': 'SUP.######', + 'change_log': None, + 'client_script': None, + 'client_script_core': None, + 'client_string': None, + 'colour': 'White:FFF', + 'creation': '2011-05-23 10:18:58', + 'description': None, + 'docstatus': 0, + 'doctype': 'DocType', + 'document_type': None, + 'dt_template': None, + 'hide_heading': None, + 'hide_toolbar': None, + 'idx': None, + 'in_create': None, + 'in_dialog': None, + 'is_transaction_doc': None, + 'issingle': None, + 'istable': None, + 'max_attachments': None, + 'menu_index': None, + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'module': 'Maintenance', + 'name': 'Support Ticket', + 'name_case': None, + 'owner': 'Administrator', + 'parent': None, + 'parent_node': None, + 'parentfield': None, + 'parenttype': None, + 'print_outline': None, + 'read_only': None, + 'read_only_onload': None, + 'search_fields': 'status,customer,allocated_to,subject,raised_by', + 'section_style': 'Tray', + 'server_code': None, + 'server_code_compiled': None, + 'server_code_core': None, + 'server_code_error': ' ', + 'show_in_menu': 0, + 'smallicon': None, + 'subject': '%(subject)s', + 'tag_fields': 'status,allocated_to', + 'use_template': None, + 'version': 143 + }, + { + 'amend': 0, + 'cancel': 0, + 'create': 1, + 'creation': '2011-05-23 10:18:58', + 'docstatus': 0, + 'doctype': 'DocPerm', + 'execute': None, + 'idx': 1, + 'match': None, + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'PERM00823', + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'permissions', + 'parenttype': 'DocType', + 'permlevel': 0, + 'read': 1, + 'role': 'Guest', + 'submit': 0, + 'write': 1 + }, + { + 'amend': None, + 'cancel': None, + 'create': 1, + 'creation': '2011-05-23 10:18:58', + 'docstatus': 0, + 'doctype': 'DocPerm', + 'execute': None, + 'idx': 2, + 'match': 'customer', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'PERM00824', + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'permissions', + 'parenttype': 'DocType', + 'permlevel': 0, + 'read': 1, + 'role': 'Customer', + 'submit': None, + 'write': 1 + }, + { + 'amend': None, + 'cancel': 1, + 'create': 1, + 'creation': '2011-05-23 10:18:58', + 'docstatus': 0, + 'doctype': 'DocPerm', + 'execute': None, + 'idx': 3, + 'match': None, + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'PERM00825', + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'permissions', + 'parenttype': 'DocType', + 'permlevel': 0, + 'read': 1, + 'role': 'Support Team', + 'submit': None, + 'write': 1 + }, + { + 'amend': None, + 'cancel': 0, + 'create': 0, + 'creation': '2011-05-23 10:18:58', + 'docstatus': 0, + 'doctype': 'DocPerm', + 'execute': None, + 'idx': 4, + 'match': 'allocated_to', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'PERM00826', + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'permissions', + 'parenttype': 'DocType', + 'permlevel': 1, + 'read': 1, + 'role': 'Support Team', + 'submit': None, + 'write': 1 + }, + { + 'amend': None, + 'cancel': None, + 'create': None, + 'creation': '2011-05-23 10:18:58', + 'docstatus': 0, + 'doctype': 'DocPerm', + 'execute': None, + 'idx': 5, + 'match': None, + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'PERM00827', + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'permissions', + 'parenttype': 'DocType', + 'permlevel': 2, + 'read': 1, + 'role': 'Support Team', + 'submit': None, + 'write': None + }, + { + 'allow_on_submit': None, + 'colour': 'White:FFF', + 'creation': '2011-05-23 10:18:58', + 'default': 'Open', + 'depends_on': None, + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'status', + 'fieldtype': 'Select', + 'hidden': None, + 'icon': None, + 'idx': 1, + 'in_filter': 0, + 'label': 'Status', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04803', + 'no_column': None, + 'no_copy': 1, + 'oldfieldname': 'status', + 'oldfieldtype': 'Select', + 'options': '\nOpen\nTo Reply\nWaiting for Customer\nHold\nClosed', + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 1, + 'print_hide': None, + 'report_hide': None, + 'reqd': 0, + 'search_index': 1, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-05-23 10:18:58', + 'default': None, + 'depends_on': None, + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'subject', + 'fieldtype': 'Text', + 'hidden': None, + 'icon': None, + 'idx': 2, + 'in_filter': 1, + 'label': 'Subject', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04804', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': None, + 'oldfieldtype': None, + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 0, + 'print_hide': None, + 'report_hide': None, + 'reqd': 1, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-05-23 10:18:58', + 'default': None, + 'depends_on': 'eval:doc.__islocal', + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'raised_by', + 'fieldtype': 'Data', + 'hidden': None, + 'icon': None, + 'idx': 3, + 'in_filter': 1, + 'label': 'Raised By (Email)', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04805', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': 'raised_by', + 'oldfieldtype': 'Data', + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 0, + 'print_hide': None, + 'report_hide': None, + 'reqd': 1, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-05-23 10:18:58', + 'default': None, + 'depends_on': 'eval:doc.__islocal', + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'description', + 'fieldtype': 'Text', + 'hidden': None, + 'icon': None, + 'idx': 4, + 'in_filter': None, + 'label': 'Description', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04806', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': 'problem_description', + 'oldfieldtype': 'Text', + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 0, + 'print_hide': None, + 'report_hide': None, + 'reqd': 0, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-05-27 13:07:26', + 'default': None, + 'depends_on': None, + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'problem_description', + 'fieldtype': 'Text', + 'hidden': None, + 'icon': None, + 'idx': 5, + 'in_filter': None, + 'label': 'Problem Description', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL05248', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': 'problem_description', + 'oldfieldtype': 'Text', + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 0, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-06-24 11:54:03', + 'default': None, + 'depends_on': 'eval:!doc.__islocal', + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': None, + 'fieldtype': 'HTML', + 'hidden': None, + 'icon': None, + 'idx': 6, + 'in_filter': None, + 'label': 'Thread HTML', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL05356', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': None, + 'oldfieldtype': None, + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 1, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-05-23 10:18:58', + 'default': None, + 'depends_on': 'eval:!doc.__islocal', + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'new_response', + 'fieldtype': 'Text', + 'hidden': None, + 'icon': None, + 'idx': 7, + 'in_filter': None, + 'label': 'New Response', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04808', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': None, + 'oldfieldtype': None, + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 0, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-05-23 10:18:58', + 'default': None, + 'depends_on': 'eval:!doc.__islocal', + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': None, + 'fieldtype': 'Button', + 'hidden': None, + 'icon': None, + 'idx': 8, + 'in_filter': None, + 'label': 'Send', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04809', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': None, + 'oldfieldtype': None, + 'options': 'send_response', + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 0, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': 'White:FFF', + 'creation': '2011-06-24 11:54:03', + 'default': None, + 'depends_on': None, + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': None, + 'fieldtype': 'Section Break', + 'hidden': None, + 'icon': None, + 'idx': 9, + 'in_filter': None, + 'label': 'Additional Info', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL05357', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': None, + 'oldfieldtype': None, + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 1, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-06-24 11:54:03', + 'default': None, + 'depends_on': 'eval:!doc.__islocal', + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': None, + 'fieldtype': 'Column Break', + 'hidden': None, + 'icon': None, + 'idx': 10, + 'in_filter': None, + 'label': None, + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL05358', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': None, + 'oldfieldtype': 'Column Break', + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 1, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': '50%' + }, + { + 'allow_on_submit': None, + 'colour': 'White:FFF', + 'creation': '2011-05-23 10:18:58', + 'default': None, + 'depends_on': None, + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'customer', + 'fieldtype': 'Link', + 'hidden': None, + 'icon': None, + 'idx': 11, + 'in_filter': 1, + 'label': 'Customer', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04812', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': 'customer', + 'oldfieldtype': 'Link', + 'options': 'Customer', + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 1, + 'print_hide': 1, + 'report_hide': None, + 'reqd': 0, + 'search_index': 1, + 'trigger': 'Client', + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-05-23 10:18:58', + 'default': None, + 'depends_on': None, + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'customer_name', + 'fieldtype': 'Data', + 'hidden': None, + 'icon': None, + 'idx': 12, + 'in_filter': 1, + 'label': 'Customer Name', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04813', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': 'customer_name', + 'oldfieldtype': 'Data', + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 2, + 'print_hide': None, + 'report_hide': None, + 'reqd': 0, + 'search_index': 1, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-06-24 12:20:56', + 'default': None, + 'depends_on': None, + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'address_display', + 'fieldtype': 'Small Text', + 'hidden': None, + 'icon': None, + 'idx': 13, + 'in_filter': None, + 'label': 'Address', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL05399', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': None, + 'oldfieldtype': None, + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 2, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-06-24 12:20:56', + 'default': None, + 'depends_on': None, + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'contact_display', + 'fieldtype': 'Data', + 'hidden': None, + 'icon': None, + 'idx': 14, + 'in_filter': None, + 'label': 'Contact Name', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL05401', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': None, + 'oldfieldtype': None, + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 2, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-06-24 12:20:56', + 'default': None, + 'depends_on': None, + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'contact_mobile', + 'fieldtype': 'Data', + 'hidden': None, + 'icon': None, + 'idx': 15, + 'in_filter': None, + 'label': 'Mobile No', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL05400', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': None, + 'oldfieldtype': None, + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 2, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-05-23 10:18:58', + 'default': None, + 'depends_on': None, + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'contact_email', + 'fieldtype': 'Data', + 'hidden': None, + 'icon': None, + 'idx': 16, + 'in_filter': None, + 'label': 'Contact Email', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04814', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': 'contact_no', + 'oldfieldtype': 'Data', + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 2, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-05-23 10:18:58', + 'default': 'Today', + 'depends_on': None, + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'opening_date', + 'fieldtype': 'Date', + 'hidden': None, + 'icon': None, + 'idx': 17, + 'in_filter': None, + 'label': 'Opening Date', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04815', + 'no_column': None, + 'no_copy': 1, + 'oldfieldname': 'opening_date', + 'oldfieldtype': 'Date', + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 1, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-05-23 10:18:58', + 'default': None, + 'depends_on': None, + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'opening_time', + 'fieldtype': 'Time', + 'hidden': None, + 'icon': None, + 'idx': 18, + 'in_filter': None, + 'label': 'Opening Time', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04816', + 'no_column': None, + 'no_copy': 1, + 'oldfieldname': 'opening_time', + 'oldfieldtype': 'Time', + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 1, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-06-24 11:54:03', + 'default': None, + 'depends_on': 'eval:!doc.__islocal', + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': None, + 'fieldtype': 'Column Break', + 'hidden': None, + 'icon': None, + 'idx': 19, + 'in_filter': None, + 'label': None, + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL05359', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': None, + 'oldfieldtype': 'Column Break', + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 1, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-05-23 10:18:58', + 'default': None, + 'depends_on': 'eval:!doc.__islocal', + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'allocated_to', + 'fieldtype': 'Link', + 'hidden': None, + 'icon': None, + 'idx': 20, + 'in_filter': 1, + 'label': 'Allocated To', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04818', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': 'allocated_to', + 'oldfieldtype': 'Link', + 'options': 'Profile', + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 1, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': 1, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-05-23 10:18:58', + 'default': None, + 'depends_on': 'eval:!doc.__islocal', + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'resolution_details', + 'fieldtype': 'Text', + 'hidden': None, + 'icon': None, + 'idx': 21, + 'in_filter': None, + 'label': 'Resolution Details', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04819', + 'no_column': None, + 'no_copy': 1, + 'oldfieldname': 'resolution_details', + 'oldfieldtype': 'Text', + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 1, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-05-23 10:18:58', + 'default': None, + 'depends_on': 'eval:!doc.__islocal', + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'resolution_date', + 'fieldtype': 'Date', + 'hidden': None, + 'icon': None, + 'idx': 22, + 'in_filter': 0, + 'label': 'Resolution Date', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04820', + 'no_column': None, + 'no_copy': 1, + 'oldfieldname': 'resolution_date', + 'oldfieldtype': 'Date', + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 1, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': 1, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': None, + 'creation': '2011-05-23 10:18:58', + 'default': None, + 'depends_on': 'eval:!doc.__islocal', + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'resolution_time', + 'fieldtype': 'Time', + 'hidden': None, + 'icon': None, + 'idx': 23, + 'in_filter': None, + 'label': 'Resolution Time', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL04821', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': 'resolution_time', + 'oldfieldtype': 'Time', + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 1, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + }, + { + 'allow_on_submit': None, + 'colour': 'White:FFF', + 'creation': '2011-05-27 13:07:26', + 'default': None, + 'depends_on': None, + 'description': None, + 'docstatus': 0, + 'doctype': 'DocField', + 'fieldname': 'content_type', + 'fieldtype': 'Data', + 'hidden': 1, + 'icon': None, + 'idx': 24, + 'in_filter': None, + 'label': 'Content Type', + 'modified': '2011-06-27 11:30:33', + 'modified_by': 'Administrator', + 'name': 'FL05251', + 'no_column': None, + 'no_copy': None, + 'oldfieldname': None, + 'oldfieldtype': None, + 'options': None, + 'owner': 'Administrator', + 'parent': 'Support Ticket', + 'parentfield': 'fields', + 'parenttype': 'DocType', + 'permlevel': 0, + 'print_hide': None, + 'report_hide': None, + 'reqd': None, + 'search_index': None, + 'trigger': None, + 'width': None + } +] \ No newline at end of file