[docs] mfg and accounts module completed
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docs/user/accounts/docs.user.accounts.opening_entry.md
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docs/user/accounts/docs.user.accounts.opening_entry.md
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---
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{
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"_label": "Opening Entry"
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}
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---
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If you are a new company you can start using ERPNext accounting module by going to chart of accounts.
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However, if you are migrating from a legacy accounting system like Tally or a Fox Pro based software, please visit [Opening Entry](docs.user.setup.opening.html)
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@ -44,7 +44,7 @@ To see entries in your Purchase Invoice after you “Submit”, click on “View
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---
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---
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#### Is a purchase an “Expense” or “Asset”?
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#### Is purchase an “Expense” or an “Asset”?
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If the Item is consumed immediately on purchase, or if it is a service, then the purchase becomes an “Expense”. For example, a telephone bill or travel bill is an “Expense” - it is already consumed.
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If the Item is consumed immediately on purchase, or if it is a service, then the purchase becomes an “Expense”. For example, a telephone bill or travel bill is an “Expense” - it is already consumed.
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@ -7,6 +7,10 @@ A very common customization is adding of custom fields. You can add Custom Field
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> Setup > Custom Field > New Custom Field
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> Setup > Custom Field > New Custom Field
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
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In the form:
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In the form:
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- Select the Document on which you want to add the Custom Field.
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- Select the Document on which you want to add the Custom Field.
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@ -9,9 +9,13 @@ You can Customize Forms by changing its layout, making certain fields mandatory,
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> Setup > Customize ERPNext > Customize Forms
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> Setup > Customize ERPNext > Customize Forms
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
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Select the Form you want to customize and the fields table will be updated with the fields from that form. Here you can:
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Select the Form you want to customize and the fields table will be updated with the fields from that form. Here you can:
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- Change field types (for e.g. you want to increase the number of decimal places, you can convert come fields from Float to Currency).
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- Change field types (for e.g. you want to increase the number of decimal places, you can convert some fields from Float to Currency).
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- Change labels to suit your industry / language.
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- Change labels to suit your industry / language.
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- Make certain fields mandatory.
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- Make certain fields mandatory.
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- Hide certain fields.
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- Hide certain fields.
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@ -7,7 +7,10 @@
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As you have seen from this manual that ERPNext contains tons of features which you may not use. We have observed that most users start with using 20% of the features, though a different 20%. To hide fields belonging to features you dont require, go to:
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As you have seen from this manual that ERPNext contains tons of features which you may not use. We have observed that most users start with using 20% of the features, though a different 20%. To hide fields belonging to features you dont require, go to:
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> Setup > Customize ERPNext > Disable Features.
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> Setup > Tools > Hide/Unhide Features
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
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Check / uncheck the features you want to use and refresh your page for the changes to take effect.
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Check / uncheck the features you want to use and refresh your page for the changes to take effect.
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@ -17,6 +20,9 @@ Check / uncheck the features you want to use and refresh your page for the chang
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To hide modules (icons) from the home page, go to:
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To hide modules (icons) from the home page, go to:
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Setup > Customize ERPNext > Modules Setup
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Setup > Tools> Modules Setup
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
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> Note: Modules are automatically hidden for users that have no permissions on the documents within that module. For example, if a user has no permissions on Purchase Order, Purchase Request, Supplier, the “Buying” module will automatically be hidden.
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> Note: Modules are automatically hidden for users that have no permissions on the documents within that module. For example, if a user has no permissions on Purchase Order, Purchase Request, Supplier, the “Buying” module will automatically be hidden.
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@ -98,7 +98,6 @@ Contents
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1. [Opening Entry](docs.user.accounts.opening_entry.html)
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1. [Opening Entry](docs.user.accounts.opening_entry.html)
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1. [Period Closing](docs.user.accounts.closing.html)
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1. [Period Closing](docs.user.accounts.closing.html)
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1. [Accounting Reports](docs.user.accounts.reports.html)
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1. [Accounting Reports](docs.user.accounts.reports.html)
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1. [Upload Journal Entries in Bulk](docs.user.accounts.voucher_import.html)
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1. [Point of Sale (POS) Invoice](docs.user.accounts.pos.html)
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1. [Point of Sale (POS) Invoice](docs.user.accounts.pos.html)
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1. [Human Resources (HR)](docs.user.hr.html)
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1. [Human Resources (HR)](docs.user.hr.html)
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1. [HR Setup](docs.user.hr.setup.html)
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1. [HR Setup](docs.user.hr.setup.html)
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@ -3,16 +3,26 @@
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"_label": "Bill of Materials"
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"_label": "Bill of Materials"
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}
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}
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---
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---
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At the heart of the Manufacturing system is the **Bill of Materials** (BOM). The **BOM** is a list of all material (either bought or made) and operations that go into a finished product or sub-Item. In ERPNext, the component could have its own BOM hence forming a tree of Items with multiple levels.
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At the heart of the Manufacturing system is the **Bill of Materials** (BOM). The **BOM** is a list of all materials (either bought or made) and operations that go into a finished product or sub-Item. In ERPNext, the component could have its own BOM hence forming a tree of Items with multiple levels.
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To make accurate Purchase Requests, you must always maintain your correct BOMs. To make a new BOM:
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To make accurate Purchase Requests, you must always maintain correct BOMs. To make a new BOM:
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> Manufacturing > Bill of Materials > New BOM
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> Manufacturing > Bill of Materials > New BOM
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
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In the BOM form:
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In the BOM form:
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- Select the Item for which you want to make the BOM.
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- Select the Item for which you want to make the BOM.
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- Add the operations that you have to go through to make that particular Item in the “Operations” table. For each operation, you will be asked to enter a Workstation. You must create new Workstations as and when necessary.
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- Add the operations that you have to go through to make that particular Item in the “Operations” table. For each operation, you will be asked to enter a Workstation. You must create new Workstations as and when necessary.
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
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- Add the list of Items you require for each operation, with its quantity. This Item could be a purchased Item or a sub-assembly with its own BOM. If the row Item is a manufactured Item and has multiple BOMs, select the appropriate BOM.
You can also define if a part of the Item goes into scrap.
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- Add the list of Items you require for each operation, with its quantity. This Item could be a purchased Item or a sub-assembly with its own BOM. If the row Item is a manufactured Item and has multiple BOMs, select the appropriate BOM.
You can also define if a part of the Item goes into scrap.
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Workstations are defined only for product costing purposes not inventory. Inventory is tracked in Warehouses not Workstations.
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Workstations are defined only for product costing purposes not inventory. Inventory is tracked in Warehouses not Workstations.
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]
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]
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}
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}
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---
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---
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The Manufacturing module in ERPNext helps you to maintain multi-level Bill of Materials (BOMs) for your Items. It helps you in Product Costing, planing your production via Production Plan, creating Production Orders for your manufacturing shop floor,s and planing your inventory by getting your material requirement via BOMs (also called Material Requirements Planning MRP).
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The Manufacturing module in ERPNext helps you to maintain multi-level Bill of Materials (BOMs) for your Items. It helps you in Product Costing, planing your production via Production Plan, creating Production Orders for your manufacturing shop floors and planing your inventory by getting your material requirement via BOMs (also called Material Requirements Planning MRP).
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### Types of Production Planning
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### Types of Production Planning
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Broadly there are three types of Production Planning Systems
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Broadly there are three types of Production Planning Systems
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- Make-to-Stock: In these systems, production is planned based on a forecast and then the Items are sold to distributors or customers. All fast moving consumer goods that are sold in retail shops like soaps, packaged water etc and electronics like phones etc are Made to Stock.
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- Make-to-Stock: In these systems, production is planned based on a forecast and the Items are then sold to distributors or customers. All fast moving consumer goods that are sold in retail shops like soaps, packaged water etc and electronics like phones etc are Made to Stock.
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- Make-to-Order: In these systems, manufacturing takes place after a firm order is placed by a Customer.
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- Make-to-Order: In these systems, manufacturing takes place after a firm order is placed by a Customer.
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- Engineer-to-Order: In this case each sale is a separate Project and has to be designed and engineered to the requirements of the Customer. Common examples of this are any custom business like furniture, machine tools, speciality devices, metal fabrication etc.
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- Engineer-to-Order: In this case each sale is a separate Project and has to be designed and engineered to the requirements of the Customer. Common examples of this are any custom business like furniture, machine tools, speciality devices, metal fabrication etc.
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@ -26,7 +26,7 @@ For engineer-to-order systems, the Manufacturing module should be used along wit
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You can track work-in-progress by creating work-in-progress Warehouses.
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You can track work-in-progress by creating work-in-progress Warehouses.
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ERPNext will help you track material movement by automatically creating Stock Entries from your Production Orders by building form Bill of Materials.
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ERPNext will help you track material movement by automatically creating Stock Entries from your Production Orders by building from Bill of Materials.
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---
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---
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@ -35,7 +35,7 @@ ERPNext will help you track material movement by automatically creating Stock En
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The earliest ERP systems were made for manufacturing. The earliest adopters were automobile companies who had thousands of raw materials and sub-assemblies and found it very hard to keep track of requirements and plan purchases. They started using computers to build the material requirements from forecasts and Bill of Materials.
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The earliest ERP systems were made for manufacturing. The earliest adopters were automobile companies who had thousands of raw materials and sub-assemblies and found it very hard to keep track of requirements and plan purchases. They started using computers to build the material requirements from forecasts and Bill of Materials.
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Later these systems were expanded to include Financial, Payroll, Order Processing and Purchasing and became the more generic Enterprise Resource Systems (ERP). More recently Customer Relationship Management (CRM) was added as a function and is now an integral part of ERP systems.
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Later these systems were expanded to include Finances, Payroll, Order Processing, and Purchasing and thus became the more generic Enterprise Resource Systems (ERP). More recently Customer Relationship Management (CRM) was added as a function and is now an integral part of ERP systems.
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These days the term ERP is used to describe systems that help manage any kind of organization like education institutes (Education ERP) or Hospitals (Hospital ERP) and so on.
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These days the term ERP is used to describe systems that help manage any kind of organization like education institutes (Education ERP) or Hospitals (Hospital ERP) and so on.
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@ -43,7 +43,7 @@ These days the term ERP is used to describe systems that help manage any kind of
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### Best Practice: Lean Manufacturing
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### Best Practice: Lean Manufacturing
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The state of art manufacturing philosophy (the rationale behind the planning processes) comes from Japanese auto major Toyota. At the time when American manufacturers depended on MRP systems to plan their manufacturing based on their sales forecasts, they turned the problem on its head and discovered a leaner way of planning their production. They realized that:
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The state of art manufacturing philosophy (the rationale behind the planning processes) comes from Japanese auto major Toyota. At the time when American manufacturers depended on MRP systems to plan their manufacturing based on their sales forecasts, they turned around the problem by discovering a leaner way of planning their production. They realized that:
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The biggest cause of wastage in manufacturing is variation (in product and quantity).
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The biggest cause of wastage in manufacturing is variation (in product and quantity).
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They combined this system with neatly managed factories with well labeled racks.
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They combined this system with neatly managed factories with well labeled racks.
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Like we discussed before, small manufacturing companies are usually make-to-order or engineer-to-order and can hardly afford to have a high level of standardization. But that should be the aim. Small manufacturing businesses should aim for repeatability by innovating processes so that there is a common platform for products.
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Small manufacturing companies are usually make-to-order or engineer-to-order and can hardly afford to have a high level of standardization. Thus small manufacturing businesses should aim for repeatability by innovating processes and creating a common platform for products.
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> Manufacturing > Production Planning Tool
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> Manufacturing > Production Planning Tool
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
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The Production Planning Tool is used in two stages:
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The Production Planning Tool is used in two stages:
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- Selection of Open Sales Orders for the period based on “Expected Delivery Date”.
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- Selection of Open Sales Orders for the period based on “Expected Delivery Date”.
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> Manufacturing > Production Order > New Production Order
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> Manufacturing > Production Order > New Production Order
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
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- Select the Item to be produced (must have a Bill of Materials).
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- Select the Item to be produced (must have a Bill of Materials).
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- Select the BOM
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- Select the BOM
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- Select Quantities
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- Select Quantities
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@ -19,9 +24,13 @@ and “Submit” the Production Order.
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Once you “Submit”, you will see two more buttons:
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Once you “Submit”, you will see two more buttons:
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1. Make Transfer: This will create a Stock Entry with all the Items required to complete this Production Order to be added to the WIP Warehouse. (this will add sub-Items with BOM as one Item or explode their children based on your setting above).
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
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1. Back Flush: This will create a Stock Entry that will deduct all the sub-Items from the WIP Warehouse and add them to the Finished Goods Warehouse.
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When you Back Flush your Items back to the Finished Goods Warehouse, the “Produced Quantity” will be updated in the Production Order.
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> Tip: You can also partially complete a Production Order by updating the Finished Goods stock creating a Stock Entry and selecting “Back flush” as the type.
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1. Transfer Raw Material: This will create a Stock Entry with all the Items required to complete this Production Order to be added to the WIP Warehouse. (this will add sub-Items with BOM as one Item or explode their children based on your setting above).
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1. Update Finished Goods: This will create a Stock Entry that will deduct all the sub-Items from the WIP Warehouse and add them to the Finished Goods Warehouse.
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> Tip: You can also partially complete a Production Order by updating the Finished Goods stock creating a Stock Entry.
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When you Update Finished Goods to the Finished Goods Warehouse, the “Produced Quantity” will be updated in the Production Order.
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> Accounts > Chart of Cost Centers
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> Accounts > Chart of Cost Centers
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
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Cost centers help you in one more activity, budgeting.
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Cost centers help you in one more activity, budgeting.
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### Budgeting
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### Budgeting
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@ -36,8 +36,26 @@ Note: Make sure to set “Is Opening” as “Yes” in the More Info section.
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> Setup > Opening Accounts and Stock > Opening Accounting Entries.
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> Setup > Opening Accounts and Stock > Opening Accounting Entries.
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#### Step 1: Select Opening Entry in the Voucher Type section.
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
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
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<br>
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#### Step 2: Complete Journal Entries on the Debit and Credit side.
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
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<br>
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#### Step 2: Select Yes in the "Is Opening " record under More Info.
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
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You can make two Opening Journal Vouchers:
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You can make two Opening Journal Vouchers:
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@ -45,6 +63,13 @@ You can make two Opening Journal Vouchers:
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- For all assets (excluding Accounts Receivables): This entry will contain all your assets except the amounts you are expecting from your Customers against outstanding Sales Invoices. You will have to update your receivables by making an individual entry for each Invoice (this is because, the system will help you track the invoices which are yet to be paid). Since all the entries in this voucher will be of type “Debit”, you can credit the sum of all these debits against the “Temp Opening Liabilities” account.
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- For all assets (excluding Accounts Receivables): This entry will contain all your assets except the amounts you are expecting from your Customers against outstanding Sales Invoices. You will have to update your receivables by making an individual entry for each Invoice (this is because, the system will help you track the invoices which are yet to be paid). Since all the entries in this voucher will be of type “Debit”, you can credit the sum of all these debits against the “Temp Opening Liabilities” account.
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- For all liabilities: Similarly you need to pass a Journal Voucher for your Opening Liabilities (except for the bills you have to pay). This can be made against the “Temp Opening Assets” account.
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- For all liabilities: Similarly you need to pass a Journal Voucher for your Opening Liabilities (except for the bills you have to pay). This can be made against the “Temp Opening Assets” account.
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After completing the accounting entries, the trial balance report will look like the one given below:
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
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#### Outstanding Invoices
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#### Outstanding Invoices
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After your Opening Journal Vouchers are made, you will need to enter each Sales Invoice and Purchase Invoice that is yet to be paid.
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After your Opening Journal Vouchers are made, you will need to enter each Sales Invoice and Purchase Invoice that is yet to be paid.
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"_label": "Customer Issue"
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"_label": "Customer Issue"
|
||||||
}
|
}
|
||||||
---
|
---
|
||||||
If you are selling **Items** under warranty or if you have sold and extended service contract Annual Maintenance Contract (AMC), your **Customer** may call you about an issue or a bread-down and give you the Serial No of this Item.
|
If you are selling **Items** under warranty or if you have sold and extended service contract like the Annual Maintenance Contract (AMC), your **Customer** may call you about an issue or a break-down and give you the Serial No of this Item.
|
||||||
|
|
||||||
To record this, you can create a new **Customer Issue** and add the **Customer** and **Item** / **Serial No**. The system will then automatically fetch the Serial No’s details and indicate whether this is under warranty or AMC.
|
To record this, you can create a new **Customer Issue** and add the **Customer** and **Item** / **Serial No**. The system will then automatically fetch the Serial No’s details and indicate whether this is under warranty or AMC.
|
||||||
|
|
||||||
@ -13,5 +13,10 @@ To create a new **Customer Issue**:
|
|||||||
|
|
||||||
> Support > Customer Issue > New Customer Issue
|
> Support > Customer Issue > New Customer Issue
|
||||||
|
|
||||||
|
|
||||||
|

|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
If a Customer visit is required to address the issue, you can create a new Maintenance Visit record from this.
|
If a Customer visit is required to address the issue, you can create a new Maintenance Visit record from this.
|
||||||
|
|
||||||
|
@ -11,6 +11,26 @@ To create a new Maintenance Schedule go to:
|
|||||||
|
|
||||||
> Support > Maintenance Schedule > New Maintenance Schedule
|
> Support > Maintenance Schedule > New Maintenance Schedule
|
||||||
|
|
||||||
|
#### Step 1: Enter Customer Details
|
||||||
|
|
||||||
|
|
||||||
|

|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
<br>
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
#### Step 2: Fill Item and Maintenance Details
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|

|
||||||
|
|
||||||
|
|
||||||
|
<br>
|
||||||
|
|
||||||
In the Maintenance Schedule, there are two sections:
|
In the Maintenance Schedule, there are two sections:
|
||||||
|
|
||||||
In the first section, you select the Items for which you want to generate the schedule and set how frequently you want to plan a visit or a maintenance. These can be optionally fetched from a Sales Order. After selecting the Items, “Save” the record.
|
In the first section, you select the Items for which you want to generate the schedule and set how frequently you want to plan a visit or a maintenance. These can be optionally fetched from a Sales Order. After selecting the Items, “Save” the record.
|
||||||
|
@ -7,6 +7,10 @@ A Maintenance Visit is a record for a visit made by an engineer to a Customer’
|
|||||||
|
|
||||||
> Support > Maintenance Visit > New Maintenance Visit
|
> Support > Maintenance Visit > New Maintenance Visit
|
||||||
|
|
||||||
|
|
||||||
|

|
||||||
|
|
||||||
|
|
||||||
The Maintenance Visit contains information about the:
|
The Maintenance Visit contains information about the:
|
||||||
|
|
||||||
- Customer.
|
- Customer.
|
||||||
|
@ -9,6 +9,6 @@
|
|||||||
]
|
]
|
||||||
}
|
}
|
||||||
---
|
---
|
||||||
Great customer support and maintenance is at the heart of any successful small business and ERPNext gives you the tools to track all incoming requests and issues from your customers so that you can respond quickly. Your database of incoming queries will also help you track where are the biggest opportunities for improvements.
|
Great customer support and maintenance is at the heart of any successful small business.ERPNext gives you the tools to track all incoming requests and issues from your customers so that you can respond quickly. Your database of incoming queries will also help you track where the biggest opportunities are for improvements.
|
||||||
|
|
||||||
In this module, you can track incoming queries from your email using Support Ticket, keep track on Customer Issues raised by Customers on specific Serial No and respond to them based on their warranty and other information, make Maintenance Schedules for Serial Nos and keep a record of all Maintenance Visits made to your Customers.
|
In this module, you can track incoming queries from your email using Support Ticket. You can keep track on Customer Issues raised by Customers on specific Serial No and respond to them based on their warranty and other information. You can also make Maintenance Schedules for Serial Nos and keep a record of all Maintenance Visits made to your Customers.
|
||||||
|
@ -3,7 +3,7 @@
|
|||||||
"_label": "Support Ticket"
|
"_label": "Support Ticket"
|
||||||
}
|
}
|
||||||
---
|
---
|
||||||
Support Ticket is an incoming query from your Customer, usually via email of from the “Contact” section of your website. (To fully integrate the Support Ticket to email, see the Email Settings section).
|
Support Ticket is an incoming query from your Customer, usually via email or from the “Contact” section of your website. (To fully integrate the Support Ticket to email, see the Email Settings section).
|
||||||
|
|
||||||
> Tip: A dedicated support email id is a good way to integrate incoming queries via email. For example, you can send support queries to ERPNext at support@erpnext.com and it will automatically create a Support Ticket in the Web Notes system.
|
> Tip: A dedicated support email id is a good way to integrate incoming queries via email. For example, you can send support queries to ERPNext at support@erpnext.com and it will automatically create a Support Ticket in the Web Notes system.
|
||||||
|
|
||||||
@ -11,7 +11,7 @@ Support Ticket is an incoming query from your Customer, usually via email of fro
|
|||||||
|
|
||||||
When a new email is fetched from your mailbox, a new Support Ticket record is created and an automatic reply is sent to the sender indicating the Support Ticket Number. The sender can send additional information to this email. All subsequent emails containing this Support Ticket number in the subject will be added to this Support Ticket thread. The sender can also add attachments to the email.
|
When a new email is fetched from your mailbox, a new Support Ticket record is created and an automatic reply is sent to the sender indicating the Support Ticket Number. The sender can send additional information to this email. All subsequent emails containing this Support Ticket number in the subject will be added to this Support Ticket thread. The sender can also add attachments to the email.
|
||||||
|
|
||||||
Support Ticket maintains all the emails sent back and forth against this issue in the system so that you can track what transpired between the sender and the person responding.
|
Support Ticket maintains all the emails which are sent back and forth against this issue in the system so that you can track what transpired between the sender and the person responding.
|
||||||
|
|
||||||
#### Status
|
#### Status
|
||||||
|
|
||||||
@ -19,7 +19,7 @@ When a new Support Ticket is created, its status is “Open”, when it is repli
|
|||||||
|
|
||||||
#### Closing
|
#### Closing
|
||||||
|
|
||||||
You can either “Close” the Support Ticket manually by clicking on “Close Ticket” in the toolbar or if its status is “Waiting For Reply” and the sender did not reply in 7 days, then the Support Ticket closes automatically.
|
You can either “Close” the Support Ticket manually by clicking on “Close Ticket” in the toolbar or if its status is “Waiting For Reply” . If the sender does not reply in 7 days, then the Support Ticket closes automatically.
|
||||||
|
|
||||||
#### Allocation
|
#### Allocation
|
||||||
|
|
||||||
|
Loading…
x
Reference in New Issue
Block a user