From 8546b71358534ecfb13e519ac8d49815f0382d91 Mon Sep 17 00:00:00 2001 From: Afshan <33727827+AfshanKhan@users.noreply.github.com> Date: Wed, 17 Jun 2020 16:16:59 +0530 Subject: [PATCH] feat: /support (#22194) * added: /support * refactor code and implemented fail checks * removed unused imports * changed filter from from title to name * refactor code to move context inside main * removed unused variable * added: /support * refactor code and implemented fail checks * removed unused imports * changed filter from from title to name * refactor code to move context inside main * removed unused variable * refactor: renamed set to get Co-authored-by: Shivam Mishra Co-authored-by: Anurag Mishra <32095923+Anurag810@users.noreply.github.com> --- .../support_settings/support_settings.json | 37 +++++++++- erpnext/www/support/__init__.py | 0 erpnext/www/support/index.html | 55 ++++++++++++++ erpnext/www/support/index.py | 74 +++++++++++++++++++ 4 files changed, 164 insertions(+), 2 deletions(-) create mode 100644 erpnext/www/support/__init__.py create mode 100644 erpnext/www/support/index.html create mode 100644 erpnext/www/support/index.py diff --git a/erpnext/support/doctype/support_settings/support_settings.json b/erpnext/support/doctype/support_settings/support_settings.json index 1c1b0c3517..5d3d3ace59 100644 --- a/erpnext/support/doctype/support_settings/support_settings.json +++ b/erpnext/support/doctype/support_settings/support_settings.json @@ -1,5 +1,5 @@ { - "actions": [], + "actions": "", "creation": "2017-02-17 13:07:35.686409", "doctype": "DocType", "editable_grid": 1, @@ -22,6 +22,10 @@ "post_description_key", "post_route_key", "post_route_string", + "greetings_section_section", + "greeting_title", + "column_break_19", + "greeting_subtitle", "search_apis_sb", "search_apis" ], @@ -127,11 +131,40 @@ "fieldname": "allow_resetting_service_level_agreement", "fieldtype": "Check", "label": "Allow Resetting Service Level Agreement" + }, + { + "default": "We're here to help", + "fieldname": "greeting_title", + "fieldtype": "Data", + "label": "Greeting Title", + "show_days": 1, + "show_seconds": 1 + }, + { + "fieldname": "column_break_19", + "fieldtype": "Column Break", + "show_days": 1, + "show_seconds": 1 + }, + { + "default": "Browse help topics", + "fieldname": "greeting_subtitle", + "fieldtype": "Data", + "label": "Greeting Subtitle", + "show_days": 1, + "show_seconds": 1 + }, + { + "fieldname": "greetings_section_section", + "fieldtype": "Section Break", + "label": "Greetings Section", + "show_days": 1, + "show_seconds": 1 } ], "issingle": 1, "links": [], - "modified": "2020-06-05 17:56:17.491684", + "modified": "2020-06-11 13:08:38.473616", "modified_by": "Administrator", "module": "Support", "name": "Support Settings", diff --git a/erpnext/www/support/__init__.py b/erpnext/www/support/__init__.py new file mode 100644 index 0000000000..e69de29bb2 diff --git a/erpnext/www/support/index.html b/erpnext/www/support/index.html new file mode 100644 index 0000000000..824f0bd5ba --- /dev/null +++ b/erpnext/www/support/index.html @@ -0,0 +1,55 @@ +{% extends "templates/web.html" %} + +{% block content %} +
+
+
+

{{ _(greeting_title) or _("We're here to help") }}

+

{{ greeting_subtitle or _("Browse help topics.") }}

+
+
+
+ +{% if favorite_article_list %} +
+
+

{{ _("Frequently Read Articles") }}

+
+ {% for favorite_article in favorite_article_list %} +
+
+
+
{{ favorite_article['category'] }}
+

{{ favorite_article['title'] }}

+

{{ favorite_article['description'] }}

+
+ +
+
+ {% endfor %} +
+
+
+{% endif %} + +{% if help_article_list %} +
+
+

{{ _("Help Articles") }}

+
+ {% for item in help_article_list %} +
+
{{ item['category'].name }}
+
+ {% for article in item['articles'] %} + {{ article.title }} + {% endfor %} +
+
+ {% endfor %} +
+
+
+{% endif %} + +{% endblock %} \ No newline at end of file diff --git a/erpnext/www/support/index.py b/erpnext/www/support/index.py new file mode 100644 index 0000000000..58ca8f7281 --- /dev/null +++ b/erpnext/www/support/index.py @@ -0,0 +1,74 @@ +from __future__ import unicode_literals +import frappe + +def get_context(context): + context.no_cache = 1 + context.align_greeting = '' + setting = frappe.get_doc("Support Settings") + + context.greeting_title = setting.greeting_title + context.greeting_subtitle = setting.greeting_subtitle + + # Support content + favorite_articles = get_favorite_articles_by_page_view() + if len(favorite_articles) < 6: + name_list = [] + if favorite_articles: + for article in favorite_articles: + name_list.append(article.name) + for record in (frappe.get_all("Help Article", + fields=["title", "content", "route", "category"], + filters={"name": ['not in', tuple(name_list)], "published": 1}, + order_by="creation desc", limit=(6-len(favorite_articles)))): + favorite_articles.append(record) + + context.favorite_article_list = get_favorite_articles(favorite_articles) + context.help_article_list = get_help_article_list() + +def get_favorite_articles_by_page_view(): + return frappe.db.sql( + """ + SELECT + t1.name as name, + t1.title as title, + t1.content as content, + t1.route as route, + t1.category as category, + count(t1.route) as count + FROM `tabHelp Article` AS t1 + INNER JOIN + `tabWeb Page View` AS t2 + ON t1.route = t2.path + WHERE t1.published = 1 + GROUP BY route + ORDER BY count DESC + LIMIT 6; + """, as_dict=True) + +def get_favorite_articles(favorite_articles): + favorite_article_list=[] + for article in favorite_articles: + description = frappe.utils.strip_html(article.content) + if len(description) > 175: + description = description[:172] + '...' + favorite_article_dict = { + 'title': article.title, + 'description': description, + 'route': article.route, + 'category': article.category, + } + favorite_article_list.append(favorite_article_dict) + return favorite_article_list + +def get_help_article_list(): + help_article_list=[] + category_list = frappe.get_all("Help Category", fields="name") + for category in category_list: + help_articles = frappe.get_all("Help Article", fields="*", filters={"category": category.name, "published": 1}, order_by="modified desc", limit=5) + if help_articles: + help_aricles_per_caetgory = { + 'category': category, + 'articles': help_articles, + } + help_article_list.append(help_aricles_per_caetgory) + return help_article_list \ No newline at end of file