Fixes in support ticket attachments
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@ -33,7 +33,6 @@ class SupportMailbox(POP3Mailbox):
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Updates message from support email as either new or reply
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"""
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from home import update_feed
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from webnotes.utils.file_manager import save_file, add_file_list
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content, content_type = '[Blank Email]', 'text/plain'
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if mail.text_content:
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@ -51,7 +50,7 @@ class SupportMailbox(POP3Mailbox):
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webnotes.conn.set(st.doc, 'status', 'Open')
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update_feed(st.doc)
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# extract attachments
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self.save_attachments(doc=st.doc, attachment_list=mail.attachments)
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self.save_attachments(st.doc, mail.attachments)
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return
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# new ticket
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@ -77,7 +76,7 @@ class SupportMailbox(POP3Mailbox):
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else:
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# extract attachments
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self.save_attachments(doc=d, attachment_list=mail.attachments)
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self.save_attachments(d, mail.attachments)
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def save_attachments(self, doc, attachment_list=[]):
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@ -87,17 +86,16 @@ class SupportMailbox(POP3Mailbox):
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attachment_list is a list of dict containing:
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'filename', 'content', 'content-type'
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"""
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from webnotes.utils.file_manager import save_file, add_file_list
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for attachment in attachment_list:
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fid = save_file(
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fname=attachment['filename'],
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content=attachment['content'],
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module='Support'
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)
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webnotes.conn.begin()
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fid = save_file(attachment['filename'], attachment['content'], 'Support')
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status = add_file_list('Support Ticket', doc.name, attachment['filename'], fid)
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if not status:
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doc.description = doc.description \
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+ "\nCould not attach: " + str(attachment['filename'])
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doc.save()
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webnotes.conn.commit()
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def send_auto_reply(self, d):
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