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Fixes in support ticket attachments

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This commit is contained in:
Anand Doshi 2011-12-27 19:40:10 +05:30
parent c50f605450
commit 7a4d9dbd3e
1 changed files with 6 additions and 8 deletions
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14
erpnext/support/doctype/support_ticket/__init__.py
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@ -33,7 +33,6 @@ class SupportMailbox(POP3Mailbox):
Updates message from support email as either new or reply Updates message from support email as either new or reply
""" """
from home import update_feed from home import update_feed
from webnotes.utils.file_manager import save_file, add_file_list
content, content_type = '[Blank Email]', 'text/plain' content, content_type = '[Blank Email]', 'text/plain'
if mail.text_content: if mail.text_content:
@ -51,7 +50,7 @@ class SupportMailbox(POP3Mailbox):
webnotes.conn.set(st.doc, 'status', 'Open') webnotes.conn.set(st.doc, 'status', 'Open')
update_feed(st.doc) update_feed(st.doc)
# extract attachments # extract attachments
self.save_attachments(doc=st.doc, attachment_list=mail.attachments) self.save_attachments(st.doc, mail.attachments)
return return
# new ticket # new ticket
@ -77,7 +76,7 @@ class SupportMailbox(POP3Mailbox):
else: else:
# extract attachments # extract attachments
self.save_attachments(doc=d, attachment_list=mail.attachments) self.save_attachments(d, mail.attachments)
def save_attachments(self, doc, attachment_list=[]): def save_attachments(self, doc, attachment_list=[]):
@ -87,17 +86,16 @@ class SupportMailbox(POP3Mailbox):
attachment_list is a list of dict containing: attachment_list is a list of dict containing:
'filename', 'content', 'content-type' 'filename', 'content', 'content-type'
""" """
from webnotes.utils.file_manager import save_file, add_file_list
for attachment in attachment_list: for attachment in attachment_list:
fid = save_file( webnotes.conn.begin()
fname=attachment['filename'], fid = save_file(attachment['filename'], attachment['content'], 'Support')
content=attachment['content'],
module='Support'
)
status = add_file_list('Support Ticket', doc.name, attachment['filename'], fid) status = add_file_list('Support Ticket', doc.name, attachment['filename'], fid)
if not status: if not status:
doc.description = doc.description \ doc.description = doc.description \
+ "\nCould not attach: " + str(attachment['filename']) + "\nCould not attach: " + str(attachment['filename'])
doc.save() doc.save()
webnotes.conn.commit()
def send_auto_reply(self, d): def send_auto_reply(self, d):